Unable to check out


Customer Service

Liberty's Edge

I've got 44 paizo pdf's in my shopping cart, when I click proceed to check out I'm asked for my password, I enter it then it sends me back to the home page.

I've been in this loop for at least four goes round - any solutions?


The check out process has had problems with large orders in the past (see this example and this one). Break your order up into 2 smaller orders and see if that helps.

Liberty's Edge

Thanks, that's annoying as I get hit with currency conversion charges per transaction which is why I do big orders, will leave it for now.


Ah. Well in that case, customer service might be able to submit it for you if you want to try that. Just leave everything in your cart and ask them to submit it for you.

Customer Service Representative

Hi Wildfire,

Sorry that wasn't working for you! I was able to submit your order from our side. You should get an order confirmation email soon.

If we can help with anything else, just let us know.

Thanks!
~Sharaya

Liberty's Edge

Sharaya,

Got the confirmation and thanks for your help :)

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