| Evan Tarlton |
Hello. At the risk of looking like an idiot, I'd like to let you know that I appear to have made a mistake. I was checking on my Strategy Guide order, which I pre-ordered (#3490399). I saw that it was in my sidecart, and that it would ship with the next shipment. I took that to mean that it would come with the next release in that line, which is next month's Pathfinder Unchained. I wanted to get it as soon as it was ready, so I adjusted the order, and now it looks like I have accidentally ended up ordering it again (#3490400). I don't need two copies of the book, so if you can get rid of one of those orders, that would be fantastic. If not, well, I guess it will be a reminder to myself to go to Customer Service the next time something seems off. Either way, I thank you for your time.
| Sharaya Customer Service Ray of Funshine |
Hi Evan,
It's actually not a mistake that you made. The ship as soon as possible button from the sidecart has been misbehaving (the tech team will be looking into that).
Instead of actually moving it to a new order, it just cycled it back to your sidecart.
I've wrestled around with things, so you should have 1 copy that is now in an order that can ship as soon as possible. You should get an email confirming the order information. I had to move things some more, so it's now in as order #3499673.
If we can help with anything else, please let us know.
Thanks!
Sharaya