Paizo Orders #3490399 and #3490400‏


Customer Service


Pathfinder Adventure Path, Lost Omens, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber

Hello. At the risk of looking like an idiot, I'd like to let you know that I appear to have made a mistake. I was checking on my Strategy Guide order, which I pre-ordered (#3490399). I saw that it was in my sidecart, and that it would ship with the next shipment. I took that to mean that it would come with the next release in that line, which is next month's Pathfinder Unchained. I wanted to get it as soon as it was ready, so I adjusted the order, and now it looks like I have accidentally ended up ordering it again (#3490400). I don't need two copies of the book, so if you can get rid of one of those orders, that would be fantastic. If not, well, I guess it will be a reminder to myself to go to Customer Service the next time something seems off. Either way, I thank you for your time.

Customer Service Ray of Funshine

Hi Evan,

It's actually not a mistake that you made. The ship as soon as possible button from the sidecart has been misbehaving (the tech team will be looking into that).

Instead of actually moving it to a new order, it just cycled it back to your sidecart.
I've wrestled around with things, so you should have 1 copy that is now in an order that can ship as soon as possible. You should get an email confirming the order information. I had to move things some more, so it's now in as order #3499673.

If we can help with anything else, please let us know.

Thanks!
Sharaya


Pathfinder Adventure Path, Lost Omens, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber

Thank you! I got the "will ship in 1 to 7 business days" email for the new order. I look forward to the guide.

Customer Service Ray of Funshine

You're welcome! ^.^ Glad to hear that!

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