order 3472269 and order 3425227


Customer Service


Hi on Feb 6th I got an email saying my subscriptions would be sent soon and as of today Feb 25th I have not even received my pdf's I was just wondering what is wrong I am really looking forward to the giant AP. Thank you being a great company. Also I have heard nothing about the other order I placed but That wasn't that long ago.

Customer Service Ray of Funshine

Hi ladydragona,

It looks like the order with your subscription items on it is waiting for one of the physical items for one of the print/pdf bundles to ship (Sunken Pyramid).

From these two orders, would you like us to combine everything that's ready to ship now, and then move the Sunken Pyramid book to your sidecart to ship with a future subscription order?


Go ahead and ship everything from both orders and whatever is not in yet can wait til next month. Thank you so much.

Customer Service Ray of Funshine

Thanks for the update! I've gotten things moved around and we'll get the stuff that's ready shipping soon. You're quite welcome!

Thanks!
Sharaya


Reaping stone and bleeding hollow were ordered on jan 1 but I did not get them with my jan order so I think they were moved to feb but now they seem to be moved back to jan.

Customer Service Ray of Funshine

Thanks for bringing that to my attention! I failed my perception check to see that order before.

It looks like those 2 needed a little extra poking and prodding. I have combined them with the current order.


Thank You so much :)

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