Missing PACG Promos

[Aolhelm]

My wife and I have been subscribers for all of the Skulls and Shackles PACG adventure path. We finally received Adventure Deck 6 today and happily opened it up - we've been waiting to continue in the adventure path until we had all the promos - only to find that NONE of the promos were there! We checked the box (and sifted through the packing peanuts a few times), we checked inside the adventure deck case (where we did find the make-good pack for Adventure Deck 4), but we did not find the promos anywhere. How do we go about getting them?

[Sharaya]

I'm sorry to hear they were missing. Thank you for checking inside in the deck box.

I've set up a replacement order for the missing promo cards and we'll get those sent out as soon as we can.