Do you include the phone number in the address of a package?


Customer Service


I ask this because my post office told me that they usually call the phone number (if there is one) listed in the package if the recipient of the package doesn't show up.

Lantern Lodge Customer Service Dire Care Bear Manager

No. The only time we include phone numbers is for international orders' customs forms.

thanks
sara


Sara Marie wrote:

No. The only time we include phone numbers is for international orders' customs forms.

thanks
sara

I am an international customer, so that means thet the phone number is written on the custom's declaration form on the package.

Thanks.

Lantern Lodge Customer Service Dire Care Bear Manager

leo1925 wrote:
Sara Marie wrote:

No. The only time we include phone numbers is for international orders' customs forms.

thanks
sara

I am an international customer, so that means thet the phone number is written on the custom's declaration form on the package.

Thanks.

I'm not entirely sure the specifics. I know that we require phone numbers for international orders but I am not positive if the postal software includes it on all customs forms or just countries that it indicates it is required for.


Unfortunately i haven't kept any of the previous package in order to check it.
I will check the next one. If it isn't included, is there any way to have it printed in future orders?


I checked the most recent package and the phone number isn't listed, is there a way for having my phone number printed in the package?

Customer Service Ray of Funshine

I've checked with the warehouse, and it looks like this only time it prints is on customs forms for Priority packages. It looks like the shipping software that we use for standard post does not have a way to print the phone number.

Very sorry for any inconvenience.


It's ok, i had to ask.

Lantern Lodge Customer Service Dire Care Bear Manager

You might be able to put it into the address as business name, but I don't if that would throw postal system off.

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