My subscription payment method


Customer Service


I'm trying to get my subscription for battles to use my 50 dollars of store credit (a Christmas present from my mother). It doesn't appear to be saving the change to use store credit, is this something you can update for me please?


Huh, would not work in Firefox or IE but worked in safari. That'll work!


Hmm, doesn't look like my order 3403674 is using the gift card balance though, is it just the way the authorization works?

Customer Service Ray of Funshine

It looks like it was having some trouble because of where it was at in order processing.

I've made some changes and it should be using the store credit now.


Thanks, Paizo service is great as always!


Looking at my order, and my bank statement, the store credit was removed, but I was charged the entire amount.

Is this just the initial authorization? Such that it'll adjust when it finalizes to show the 50 dollar reduction?

Pending transaction date
12/22/2014 Debit PAIZO REDMOND #4590 $19.96
Pending transaction date
12/22/2014 Debit PAIZO REDMOND #4590 $295.35


Ahh, it did it as a partial return of the charge on my banking. Weird, but totally okay. thanks!

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