Order 3348958 Shipping Charges


Customer Service


Please advise where the additional $7.59 in shipping came from on this order? Original total for the order including shipping was showing $306.33 with $26.34 of that being shipping. My order processed today and I see $33.93 for shipping. How is the incentive figure shipping $14.25 when the whole case shipping is $19.68? Please review this for any errors and adjust accordingly. I understand the incentive figure is gargantuan, but it should not cost almost as much as the case for shipping. Original email listed total estimated weight at 13 lbs. and with less shipping than the actual order weight of 11 lbs. and increased shipping rate.

Customer Service Ray of Funshine

Sorry about that! I've reset the shipping to match was was originally quoted and refunded the difference to your store credit.

Moving forward, the price of of $33.93 is probably the more accurate total, based on UPS regulations and shipping information.


Thank you for your prompt response and the correction.

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