This month's subscription order is only three softcover books, which I would expect in the white cardboard mailer envelope. But my confirmation email shows it shipping Priority at a cost of $13.97. That seems high.
I saw in the November Shipment thread that there was an issue with removing sidecarted books (like the strategy guide) from subscription orders. Was my shipping calculated based on the Strategy Guide, which is heavier and would require a box?
In comparison, last month 5 books, including a hardcover and a Pathfinder Tales novel was 10.52 to ship.
I don't know if you were able to adjust orders with bad shipping or not yet, but this order is still listed as going priority mail.
Can you please look again? My order history is still showing this shipping Priority for $13.97, instead of regular mail/MailInnovations for something less.
I don't mind paying it if that is the best way to ship it, but I really have no reason to pay for speed.
Hi Ross,
I had fixed something else on the order, but it looks like that was before the code updates were rolled, so it was still being finicky with the shipping.
I have given things another poke, and you should get an updated order confirmation email.
Thanks!
Sharaya
Thank you!