Order 3309593

[malfeis]

While I know to expect delays during this sale, I placed this order on 10/02/14 and haven't had a single update; the status has been pending for 21 days now, and the tracking has changed to "Originally expected to ship in an unknown time frame". Is there a problem with the order?

[Mr. Roboto]

Same here; 3 weeks of waiting with no movement.

[6pakofdwarves]

Exact same here, ordered mine on Oct 2 and nothing, even emailed twice and nothing. This IS a bit excessive Paizo, sale or not.

[Sharaya]

We're sorry for any delays in responding to emails or other inquiries. Phones have been crazy with the sale, so it's been hard to catch up on everything else.

I'm sorry to see that the above orders have not shipped yet. After reviewing all of the orders mentions above, they all look good, and I don't see any potential problems.

We are experiencing an unusually high volume of orders at this time because of the Great Golem Sale. Due to the volume of orders, it has become difficult to offer specific shipping estimates. The warehouse is shipping things as quickly and efficiently and they can, but it is taking longer than normal to fulfill all orders.

You should all get confirmation emails when your orders are processed for shipping.

We are very sorry for any inconvenience. If you need to cancel or make any changes to orders, please let us know. Thanks!