Order 3226006


Customer Service


My order arrived today and i have a few things to say about it.
Firstly it arrived in record time (yay!), seriously i have had orders from the european market that took longer to arrive.
Secondly the package (the envelope thingy) was damaged and all of it's contents were a little damaged but mainly it's the AP volume and September's comic (city of secrets #4) that were mostly affected, the AP volume has a few dents and the bottom left is a little bent, the comic has a couple of tears.

I am pretty sure that this was a freak accident from the post office (both the time it took to arrive and the damage), these things can happen (very rarely fortonately). BUT if it wasn't an accident and it was something you did/asked that resulted in the speedy arrival and the damage i would like you to not do/ask it again since i prefer to wait for my physical products (after all i get the pdf when it ships) than get them damaged.

Customer Service Ray of Funshine

Sorry to hear that!

If you could, please send email us some pictures (customer.service@paizo.com), and we would be glad to look into this further. Thanks!


I sent an email titled Order 3226006.

Customer Service Ray of Funshine

Thanks! Just sent you a follow up email.


Sharaya wrote:
Thanks! Just sent you a follow up email.

I replied to the follow up email.

Customer Service Ray of Funshine

Thanks! All wrapped up now :)

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