Sidecart for October?


Customer Service


Adventure Path Charter Subscriber

I wanted to buy some stuff from the Great Golem sale to ship with my October shipment, but the website was slow or down when I tried last week, then I was busy. So I got my October shipment email, and then finally remembered & was able to make my order.

So will the sidecart order (#3295392) ship with the October shipment (#3289114)?

Thanks,

Customer Service Ray of Funshine

It looks like, because the October order was generated before the items were submitted to the sidecart, they were not paired up. Items added to the sidecart after that that month's order has been generated are set to the sidecart for the following month (in this case, it looks like we should be authorizing November orders around October 30th).

Unfortunately, it looks like your October order has recently been processed for shipping, so it is too late to make any changes to it at this time. This means that the items will either stay in your sidecart and get added to the November order. Or, if you selected the "Ship As Soon As Possible" option in the sidecart area, they be set to ship sooner.

If you have any further questions or concerns, please let us know.


Adventure Path Charter Subscriber

Ah, bummer. I was trying to save on the shipping costs. Oh well, if the Lost Battles come out next month, I'll be way up there on shipping costs.

Dang, I miss the My Subscriptions page.

Customer Service Ray of Funshine

coyote6 wrote:
Dang, I miss the My Subscriptions page.

So does all of CS. :( Sorry for any inconvenience. We still have no solid answers from the tech team on that one.

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