Hello,
I sent an email to customer.service@paizo.com on Sun Sept 21 about this issue, but other than an automated response I haven't heard anything back. I figured I'd post here about it just incase the email was missed.
Basically, the issue is that my copy of Rise of the Drow is missing pages 1-15, so the first page that appears is page 16 immediately after the table of contents pages. I have pictures of the issue attached to the email that I sent out, and I can provide them here also if needed.
I'm really happy with the book otherwise, as I received an autographed copy (which I didn't really expect). The missing pages contain all the backstory and setup to the adventure, though, so I basically can't run the beginning of it straight from the book.
I appreciate your help to resolve this issue. Thanks in advance!
Sorry to hear that! I've followed up on your email with a couple of options.
I've followed up again too, looking forward to your assistance.
Thanks!
Bump. I understand you guys are massively backlogged, but it's now been almost 3 weeks since i sent out my original email. I fear I'm getting buried under issues coming from the big sale going on.
I sent a reply choosing your option of sending me a replacement book and having me ship back my defective one. I haven't seen a response to this yet, though. Is everything on track to send out this new copy?
Thanks as always for the help!
I am so sorry for the delay! Just sent you a follow up email and I'm getting things wrapped up.