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Order 3207002

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Hi,

I was wondering whether there is a specific item that you are waiting for to ship the order? Or is the shipping queue just a bit longer than usual ('tis con season, after all)?

Thanks,
Tobias
Paizo Employee Quality Assurance Axiomite

Greetings Tobias!

We actually have a few of these en route to us from our supplier and they should be arriving within the next few days. We'll have your order on its way to you as soon as they do. :)

- Erik Keith

Sounds great, thanks!

Hi,

since it is already September, would it be possible to combine this shipment with the next subscription shipment (assuming all items are ready to be shipped by then)?

Thanks,
Tobias
Customer Service Ray of Funshine

We can certainly do that! I have moved the items on this order to your sidecart, so they will get added back into your September order.

If we can help with anything else, please let us know.

Thanks!
Sharaya

Thanks again for all your help. I was wondering whether all items are at the warehouse now and are ready to be shipped with the current subscription run.

T.
Customer Service Ray of Funshine
Isil-zha wrote:

Thanks again for all your help. I was wondering whether all items are at the warehouse now and are ready to be shipped with the current subscription run.

T.

Yes, it looks like everything is in and should be shipping this month. The warehouse is still in the process of getting all of this month's subscription stuff shipped out, so you should see a shipping update in the near future.

Hello again,

the order arrived today and I noticed a problem. Instead of 3 packs of Bones: Skeletal Archers it contains 3 packs of Bones: Skeletal Swordsmen.

What should I do?

Tobias

edit: the archers on the invoice are coded as RPR77017, the number on the swordsmen boxes is 77017, there seems to be a mistake in the database. The archers on reapermini.com have the serial number 77018.
Customer Service Ray of Funshine

Sorry about that! We've updated the data in the system and will get a replacement sent out to you as soon as we can. Thanks!

Thanks
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