I received an email today that my order had issues:
"We are eager to ship your products, but we need your help. We do not have a payment method on file for this order. Please take a moment to add a payment method to this order at your My Payment Methods page."
This is the same credit card I have used for all of my orders. I verified that it is the same one as my other subscription, which I made just a few weeks ago and it went through fine.
Further to this, when I click 'My Subscriptions', I see:
Pathfinder Campaign Setting: Technology Guide (PFRPG) (Payment method declined)
Which is hard to understand, as the card is kept paid off, and after contacting my card provider, they see no issue why it could be declined.
I would appreciate the PDF if my downloads and was expecting immediate access. If you cannot provide me this tomorrow (13 Aug) in the morning, cancel my order and subscription.
Thank you.
