Order # 3208270 (and relevant to Order # 3193568): Received wrong item

[Matthew Boehland]

I had ordered all 3 Pathfinder Legends CDs, but the 3rd one was still on preorder at the time (well, at least I thought it was), so I just sidecarted volume 3 and had the first 2 set to be shipped separately.

I just received my order # 3208270 that was supposed to be for:
Pathfinder Legends: Rise of the Runelords #1 Burnt Offerings
and
Pathfinder Legends: Rise of the Runelords #2 Skinsaw Murders

but I got volumes 2 and 3 instead (though the invoice included says volumes 1 and 2 on it).

I still have an order pending (order # 3193568 ) that includes volume 3, which I no longer need as I was already sent it... But I still need volume 1 as I didn't receive it in my order above.

If you could switch volume 3 out and replace it with volume 1 in my pending order before it ships, everything would work out...

Thanks,
Matt

[Matthew Boehland]

And I guess the second order has been finalized, so my suggestion above wouldn't work.

Anyhow, the new shorter version of the post is "I receieved the CDs for Pathfinder Legends volumes 2 and 3 in my shipment instead of volumes 1 and 2".

[Sharaya]

I've sent you an email with some more information.

Thanks!
Sharaya