Sidecart items and store credit question...


Customer Service


I recently made two orders to add to my next subscription order and I am slightly confused.

The two orders seemed to deducted the total from store credit all ready...yet the confirmation e-mail and my subscription page show don't reflect this.

I am slightly concerned with being double charged for these items.

Can somebody please look into this for me. Thanks.

Customer Service Representative

From our side of the system, it looks like the sidecart items are set to use store credit.

There may be some display bugs affecting how it's showing up on your side at this time.

It looks like things should be good to use store credit. That said, when your next subscription order gets generated (and you have an order number for it), if something looks wrong, let us know, and we'll be glad to do any necessary poking to set things correct.

Thanks!
Sharaya


Okay Thank You

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