Order # 2541665


Customer Service

Dark Archive

Hello, just wanted to verify that everything had been processed correctly and it was simply a shipping delay instead of something else.

Customer Service Representative

Your order looks fine! The warehouse just hasn't had a chance to process it yet.

Our current shipping fulfillment times are 2 to 14 business days for most orders. This means that orders will ship from the warehouse in 2 to 14 business days.

This information can be found on the "Product Availably" section of each item. We have increased the time from our normal 2-6 business days or 4 to 11 businesses, to 2 to 14 business because of how busy the warehouse is this month.

It is one of our largest subscription months ever, on top of shipping rewards for Goblinworks' Pathfinder Online Kickstarter. It is taking a little bit longer than normal to ship most orders because of this.

If you have any further questions or concerns, please let us know!

Thanks!
Sharaya

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