Card Charged 3 times, incomplete order!

[raesene]

Hi,

I tried ordering a PDF of bestiary 4 and have a problem with card approval.

I'm using a prepaid VISA debit card, which is getting declined. After reading this forum I tried being more precise with my address to make sure it matched what's on-file with the CC but all that seems to achieved is that my card has been charged 3 times and the order is still incomplete!

I've passed some more details to the customer service e-mail address but if someone could get back to me that'd be great...

[Sharaya]

I'll follow up on your email with more information.

Thanks!
Sharaya