MIssing dice in my PACG: Rise of the Runelords


Customer Service


My name is Roberto Saborido, I am from Spain and today I received my copy of Pathfinder Adventure Card Gam: Rise of the Runelords (I bought it in amazon.es). When I opened the box, I found that the 5 dice (the whole set) was missing. Has this also happened to any of you? Where can I contact paizo to know it they can send me a complete set of dice?
Thank you very much in advance


I haven't seen anyone else mention that problem. But that doesn't mean much. The good news is that by posting in this forum, you have already contacted Paizo. But, you'll probably need to provide more information (i.e. if they decide to send you a set of dice, they'll need your mailing address). You might want to consider contacting them by phone or email. Here is how:

http://paizo.com/paizo/faq#v5748eaic9n0m

Just be warned, they are super busy right now filling a monthly subscription run. But they are great at helping out customers, solving problems, and supporting their products. Just give them some time to get back to you. I'm sure they will set things right.

Smart purchase, though. Pathfinder Adventure Card Game is awesome. Hopefully you can get some dice soon and try it out. Truth be told, you are probably going to want to pick up a couple of extra sets of dice (if you don't have any already) because there are lots of times you'll need to roll way more than 1 of any size die.

Good luck on your adventure.


Thank you very much for the information, Hawkmoon 269. I will try to contact them directly.
And you are right: this game looks great! I am also a RPG player and I have other Pathfinder products and they are really well thought and fun. I want the Adventure Card Game to play solo. I still have to decide if I should play just with one character or with a party of 3-4. I look forward to start my campaign!!!


Pathfinder Maps, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

I'd personally recommend that you start with two characters, take them through just one or two scenarios, then try another pair of characters through the same scenario(s). Get the feel for how the game plays, and that will help you decide if you want to continue from there with just 2 or all four.

Playing just a single character can be a bit more challenging, if only because for any one character, there are certain banes they're not very good at handling.

And be sure to visit the messageboards here - there's a section for the game in general, and for Rules Questions, that I've found extremely helpful as I'm learning the game.


Thank you very much for your advice, Cintra Bristol. I will try it as you say. :)

Customer Service Representative

Hi dalkilthur,

I've found your email, and we'll get you take care of as soon as we can. Please note that we are having some technical issues with setting up some orders at the moment, but we should be able to get your order created sometime this week. I'll follow up on your email once we can do that.

Thanks!
Sharaya


Thank you very much, Saraya. I will wait until you can process my order. Meanwhile, I have bought a set of dice to start playing the game, but I still would love to receive the original set of dice from you. :) Best regards,

Customer Service Representative

Sounds good! We'll get you taken care of as soon as we are able to.

Thanks!
Sharaya

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