I am having problems again with the sidecart feature, i don't know why this keep happening to me. The problem is that i don't see a ship with my subscription option in the shipping tab (after i click on the change shipping details).
So can you please move my current shopping cart (pathfinder module J4, pathfinder module W3, pathfinder module J3, pathfinder module J2, pathfinder module W1) to my sidecart?
Customer Service Representative
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Hello Leo,
I have moved all of the requested items from your shopping cart into your sidecart. They should be waiting patiently to head out with your next subscription shipment.
As for the option to put things in your sidecart, it *should* be available when completing the checkout process. I did some poking around on the website, and it seems that there may be an issue with this right now. I am going to look into it a bit more and consult with our tech team. If you need things put into your sidecart in the near future, and are unable to do so via the normal steps, please let me know and I would be glad to help you out.
In the meantime, let me know if you need help with anything else.
Thanks!
Katina
Thank you Katina.
Again i don't see an option for placing my shopping cart to my sidecart in step 2 of the checkout proccess.
Can my current shopping cart (Pathfinder Module J5, Pathfinder Special #1, Pathfinder Module D4, Pathfinder Module LB2, Pathfinder Module E1, Pathfinder Module D2) be moved to my sidecart?
Also how can i have this month's subscriptions be shipped seperately? Specifically i want 2 shipments, one with my comic and my sidecart and one with the 2 AP volumes.
bump
Thanks for bumping this. Looks like we missed the 2nd question. Sorry about that!
I have moved your shopping cart to the sidecart.
As for having the subscriptions ship separately...we don't really have a way to set this up in the system in advance. However, after the July subscription order is generated to your account (and you have an order number for it) please let us know, and we can try to manually split it up into 2 shipments at that time.
Thanks!
Sharaya
Thank you Sharaya.
What's the possibility for the pathfinder comic to be ready to ship before the 2 AP volumes?
I ask this becuase if it's going to ship before the AP then i could just change the option in My Subscriptions page from "Hold for monthly Paizo shipment" to "Never hold anything" and then change it back the next month.
This is a good question. Unfortunately, the people who could answer it better are out getting things set up for PaizoCon.
I would say that it wouldn't hurt to try to doing that, but I can let you know for sure sometime early next week.
Hmm...
Would it work for you if i made sure that the card that is my default for subscription payments doesn't have enough money in it (so that i don't miss the email about the order spawning and the order gets shipped as it is) and then i let you know about know about the order that i want split? (and either transfer money to that card or use another card)
Ok i have the order number, it's 3153637.
Can it be broken to two shipments as mentioned above? (one with the comic subscription and my sidecart and the other with the two AP volumes)
This has been split into two orders. You should get 2 emails confirming the new order information. If you see any other changes that need to be made, please let me know.
Thanks!
Sharaya
Ok i got both emails, everything seems to be in order, thank you Shayara.
How do i change the payment method to another card? Do i wait to get another two mails saying that there is a problem with my order which prompts me to use another paying method for each order?
Because we have some bugs related to payment methods that that tech team is still working on squishing, you will like to need to contact us with the information about the card you want to use.
If you are switching to a payment method that is saved in the system already, please email us the last 4 digits of the card you are wanting to use for the order.
If you have any further questions or concerns, please let us know.
Thanks!
Sharaya