Gift Certificate

[CSN]

Hi,

I received a gift certificate gift last night and it doesn't show up on my account. From reading the boards, this looks like an ongoing issue. Can you please add it to my account? Also, I have a pending subscription order, would it be possible to add use the gift certificate for that?

Thanks,
Corin

P.S. I forwarded the email I received as well to the customer service email.

[Sharaya]

Hi Corin,

Do you happen to know who sent you the gift certificate? We should be able to apply it to your account once we have the order number in which it was purchased. The sender can either respond on here and let us know they purchased it, or send us an email with the order number and let us know to apply it to your account.

Thanks!
Sharaya

[CSN]

Sharaya,

I sent customer service an email with a copy of the gift certificate email I received.

Thanks,
Corin

[CSN]

The order # was 3139236.

Thanks,
Corin

[Sharaya]

Corin,

I've applied the gift certificate to your account as store credit. To confirm, are you wanting that applied to this pending order?:
https://paizo.com/paizo/account/orders/v5748a8i3sbpb

Just let me know, and I'll get things wrapped up.

Thanks!
Sharaya

[CSN]

Yes, please!

Thank you for your help.

[Sharaya]

It has been taken care of, and should be able to ship in the near future!

If we can help with anything else, please let us know.

Thanks!
Sharaya