
shadow_of_doom |
Hi, for starters my order number is 3099026
I ordered my products on thursday and as far as i could tell none of the items were on back order. But when reviewing the order today, I saw this:
Line item not ready for shipping: ("Insufficient quantity in stock.")
I have no idea what this means, it would seem that the items are on backorder. I am also aware of the fact that this is the weekend so it may take a while. So, if someone could tell me what this means, that would be helpful.

Sharaya Customer Service Representative |

After looking into this order, it looks like most of the items are ready to ship, except for:
Pathfinder Dice Set: Shattered Star
Which is not on backorder, but does have a product availability estimate of 4 to 11 business days (which is listed in the product description information). It looks like we are currently waiting on this to arrive from the distributor or manufacturer, but we have a time frame for it, rather than it being on backorder indefinitely.
I hope that clears things up. If you have any further questions or concerns, please let me know.
Thanks!
Sharaya