Emerald Spire Superdungeon


Customer Service

Liberty's Edge

Hey gang,

So I know this is coming out soon, and I did the Pathfinder Online Kickstarter level where I get the pdf gratis. I also have a module subscription and I want to get the hard copy of this when it comes out (and plan to pay for it).

The rub is; I am already getting the pdf as a reward for Kickstarter, so is there any idea of some kind of incentive for someone in my situation? I mean like a discount on the hard copy, store credit or some kind of other balancing factor?

If not, I can't really complain; your customer service has always been exceptional and nothing is going to scare me away from being a subscriber (short of bankruptcy). But it would be great if there was some other way to be rewarded for supporting the Kickstarter and being a loyal superscriber!

I know I'm not the only one in this conundrum.

Thanks!


I dont know what level you pledged for the kickstarter, but if it was just the $15 level (to get the PDF) and you're also a modules subscriber who is going to preorder, they have suggested they'll address it in some way:

They asked people in that situation to contact them via the paizo customer service email.

I think if you pledged more than the $15 level, the thïnking is you're getting value for the pledge in other ways, even though it's less value than if you were a non-subscriber on the grounds of being "doubly entitled".

Lantern Lodge Customer Service Dire Care Bear Manager

Steve is correct.

thanks
sara marie

Liberty's Edge

Looks like I did this one: Your Pledge Level: $100 Crowdforger Pioneer. So probably it is what it is. No sweat. Thanks for the info.

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