| John Benson 299 |
This is a replacement order, my original product was defective and missing pages. I originally paid for USPS priority shipment and received my original order within 4 business days. I want my replacement order processed ASAP please and shipped via the same method I paid. I currently do not have that for which I paid and you will exceed the original fulfillment deadlines if not shipped tomorrow. I will contact my card vendor and dispute the charge if immediate resolution is not forthcoming.
| Sharaya Customer Service Representative |
To head off any confusion:
Your confirmation email will say that it was sent with Standard shipping.
I checked with warehouse to confirm that they did actually change it to Priority shipping before it left it the building. Unfortunately, there seems to be a bug in the system that did not update the email notification system as well. But, rest assured, it has been sent Priority.
Thanks!
Sharaya