Order 2226527


Customer Service

Grand Lodge

Hello,

Today I received order 2235303 in the mail. I was very please to receive it so quickly considering it showed shipped on September 19 and I am in Canada.

The problem is that order 2226527 which shows shipped on September 7 has not arrived. I was wondering if there is a way for you to track the order and let me know the status of it.

Thanks,

Rob

Lantern Lodge

Unfortunately we are not able to track international shipments. However, it should definitely have arrived by now so I have put replacements into your sidecart to ship with the upcoming October subscription shipment. If the order does still arrive, please let us know so we can cancel the replacement.

thanks
sara marie

Grand Lodge

Thank you Sara, for looking into this for me. I will let you know if it arrives.

Grand Lodge

Well, perhaps I jumped the gun on making this post. Order 2226527 arrived today, a little worse for wear, but it arrived.

Thanks again for your help with this Sara.

Rob

Paizo Employee Director of Sales

Thank you for the heads up! I have canceled the now-superfluous replacements from your sidecart.

Thanks,
cos

Grand Lodge

I was looking in my shipment today to see what was going to be charged on my credit card this week and noticed the items from order 2226527 were still in the side cart. I am hoping they can be removed in time.

Thanks,

Rob

Paizo Employee Director of Sales

Wellllll... obviously someone forgot to hit "Save" after canceling those items.

It certainly wasn't me. No way.

I blame... *rolls dice*... JASON. It was Bulmahn's fault.

Yup. Totally him. And I have now fixed JASON BULMAHN'S mistake.

<.<

>.>

(*blush*)
-cos


1 person marked this as a favorite.

Didnt that Jason guy get demoted from CS and shunted to development or something? One too many screwups I suspect.

Paizo Employee Director of Sales

Steve Geddes wrote:
Didnt that Jason guy get demoted from CS and shunted to development or something? One too many screwups I suspect.

Yes. That's it exactly. :)

Grand Lodge

That darn Jason...will he ever learn?

8^P

Thanks

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