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Hello folks,
I sent an email to customer service yesterday, but haven't received any acknowledgement yet, so figured I'd post here as well.
Skull and Shackles #1 was shipped out, but I never received it. Someone was nice enough to add that (and another book I had with the order) to my sidecart. Now I'm eagerly awaiting them and Skull and Shackles #2. I've noticed I am (still) an AP subscriber, but have not received any word of book #2 shipping, nor do I have the pdf available in My Downloads.
Under My Subscriptions, my "next volume" has no mention of book #2, it reads:
Pathfinder Adventure Path #55: The Wormwood Mutiny (Skull & Shackles 1 of 6) (PFRPG) Print Edition (In sidecart)
Pathfinder Adventure Path #57: Tempest Rising (Skull & Shackles 3 of 6) (PFRPG) is scheduled to ship June 2012
Thanks for any help you can give me!
Director of Sales
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It appears that there was some manner of bug in your subscription which prevented the S&S#2 order from bring created. I have created the order and we will get it (along with the replacements from the previous shipment) shipped out to you as soon as possible.
Please take a moment and review your My Subscriptions page to make sure that all of your subscription settings (address, payment, shipping method, etc.) are configured correctly.
Thanks,
cos