Attn: Liz - Order # 1815983


Customer Service


Hi Liz

As you know, you've been helping me with a query regarding the All Stars take on the Megadungeon and as per your advice I went ahead with the order anyhow. Presumably it's all working and things are as they should be but I thought I'd pass on that it still displayed the print product as unavailable (at the 'confirm your order' stage).

As I understand it, that's just a glitch but nonetheless is might put off some people (as it did me) who will think they're only going to get the PDF and hence might not get it. Anyhow - hopefully it's nothing more than a cosmetic issue.

Thanks for your help

Steve

Contributor

Ah, I see what the issue is here. The print product is displaying as unavailable because it's not available for purchase separately (hence why the system thinks its unavailable). I'll poke the web team to see if this can't be made a bit clearer during the checkout process.

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