Dragnmoon
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Though I expect for it to clear itself out I just want to Verify.
According to Vic here If I select "Never hold anything" all my "Paizo" Products will still ship together but the "Pathfinder Battles" will ship as soon as ready and not wait for my "Paizo" Shipments, problem is when I selected "Never hold anything" my Next order GameMastery Map Pack separates out, and this is exactly what I am trying to Avoid.
Is this an error?
Also I showing that Pathfinder Battles: Heroes & Monsters Black Dragon Booster is coming in Mid-October, I am sure this is a mistake.
Another issue is that I use the "Add to my sidecart (will ship with the earliest possible subscription shipment.)" Option a lot when buying stuff outside of my subscription and I am worried that if the next order is a Pathfinder Battles it will combine with that, which is something else I want to Avoid. In fact I just tested that and when I tried ordering the 3rd printing of the Bestiary and when I tried to combine it it combine with the Separate Black Dragon + Map Pack subscription and not the Main subscription.
Is there anyway to work on this so these can be avoided?
Dragnmoon
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One other question...
Am I able to set up a different Credit Card for the Mini subscription then the one I am using for my other subscriptions?
Dragnmoon
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Is it possible for these issues to be resolved?
I would like to order the Bestiary but I need to know what is going on with this first.
Dragnmoon
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I apologize for having missed your thread earlier!
I will look into this and get you a detailed description of what behavior you can expect.
Thanks, would like to crack this nut.
Dragnmoon
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Ok... it should be all cleared up now. These two products had erroneous release dates in our system, so the upcoming shipments page was making predictions with bad data.
Your My Subscriptions page will now have a much more accurate prediction of what you can expect.
thanks,
cos
Bad Data!!! No Cookie for you!
Thanks Cosmo.
Dragnmoon
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Eeek.. Sorry to Bug you again Cosmo, and I hope this Thread is not out of sight and mind yet, but there is still a problem with my Subscriptions...
For some reason it is estimating the cost of my shipment using UPS Ground instead of Standard Postal Delivery which I always use, that is making it difficult for me to Judge the price difference for adding the Bestiary, can this be fixed?
Cosmo
Director of Sales
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Eeek.. Sorry to Bug you again Cosmo, and I hope this Thread is not out of sight and mind yet, but there is still a problem with my Subscriptions...
For some reason it is estimating the cost of my shipment using UPS Ground instead of Standard Postal Delivery which I always use, that is making it difficult for me to Judge the price difference for adding the Bestiary, can this be fixed?
Investimigating....
Dragnmoon
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Investimigating....** spoiler omitted **
Just to lend some help on if it was intended or not, When I did add the Bestiary to check the price difference the shipping went down $2, that was when I suspected something odd and notice the UPS Ground was for the original and it went to Standard Postal Delivery with the Bestiary.
Cosmo
Director of Sales
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Ok... this is, in fact, working as intended. When you have your subs set to standard postal rate, the system tries to choose the cheapest shipping method. In some cases (usually large orders with non-book stuff in it), UPS Ground is cheaper that the standard postal rate, so it goes out that way.
So the upcoming shipments are displaying UPS Ground for the next shipment because this is probably the cheapest shipping method for this set of items. If you add/subtract stuff, then this may change.
Thanks,
cos
***EDIT*** Your order contains the Beginner's Box, and many of the discounts in the standard postal rate are tied to more than 50% of the contents being, by weight, bound printed matter. Adding the Bestiary probably brings the proportion back eligibility or sends the UPS Ground price up. Or neither, and it's just plain old witchcraft. Shipping methods are stupidly complicated.
Cosmo
Director of Sales
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What about my Credit Card question?
Can I have different Credit Cards for different Subscriptions?
Edit: And thanks for the help!
Oh! I completely missed that question, I apologize!
The answer is, unfortunately, no. A fundamental property of our system is that your subscriptions must all go to the same address and be charged on the same card. However, you can always use some other card to purchase a Paizo gift certificate and use the store credit to pay for your subscription shipment. This requires a bit of timing as the system just applies any and all store credit as soon as possible, but this is about the only possible way of doing this.
Thanks,
cos
Dragnmoon
|
Oh! I completely missed that question, I apologize!
The answer is, unfortunately, no. A fundamental property of our system is that your subscriptions must all go to the same address and be charged on the same card. However, you can always use some other card to purchase a Paizo gift certificate and use the store credit to pay for your subscription shipment. This requires a bit of timing as the system just applies any and all store credit as soon as possible, but this is about the only possible way of doing this.
Thanks,
cos
Eeeek, that is not actually good, The Charge for the Minis would kill my bank account.
Could I time it so when I get the message that it will ship soon to then at that point I Manually change the credit card and change it back once it is shipped and the charge goes through?
Cosmo
Director of Sales
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Eeeek, that is not actually good, The Charge for the Minis would kill my bank account.Could I time it so when I get the message that it will ship soon to then at that point I Manually change the credit card and change it back once it is shipped and the charge goes through?
This is always an option. Keep in mind that we will be giving you much more advance notice and information with this subscription than we have done before. This means that you should be getting a notice that we are getting ready to ship before the initial authorization and you can your payment method as necessary. Ideally, (we, and therefore) you will have the information you need to change your payment method in anticipation for Battles shipment right after the November books go out in mid-November, and then back in time for the December books towards the end of December.
Thanks,
cos
EDITED FOR CLARITY AT SARA MARIE'S SUGGESTION
| Steve Geddes |
I had a similar query (which I may or may not end up pursuing).
Would everything be fine with you if I set up another account with a different email address, login and credit card but with the same shipping address? If necessary I can put it in my wife's name, but I'd prefer not to if it's acceptable to have two accounts in my own name.