Can I get a refund on an extra 3-day pass?

[Marc Radle]

As it turns out, my son has final exams on the day we were to fly out, so he will not be able to come with me to PaizoCon (he's pretty bummed).
Can I get a refund on the extra 3-day pass?

[Liz Courts]

Marc Radle wrote:

As it turns out, my son has final exams on the day we were to fly out, so he will not be able to come with me to PaizoCon (he's pretty bummed).

Can I get a refund on the extra 3-day pass?

You can! Make sure to contact Customer Service to do so, either by email, or posting in that section of the boards. :)

Edit: A sneasky ninja moved this to the CS forums for you.

[Cosmo]

Marc Radle wrote:

As it turns out, my son has final exams on the day we were to fly out, so he will not be able to come with me to PaizoCon (he's pretty bummed).

Can I get a refund on the extra 3-day pass?

Before I can issue you the refund, please have your son sign onto Paizo.com and transfer the ticket back to your account. Let me know when that has been done, and I will get your refund processed ASAP.

Thanks,
cos

[Marc Radle]

You guys are awesome!!!

I just transferred my son's pass and banquet ticket back to my account.

Do you need anything else from me?

Thanks again!!!

[Sara Marie]

Marc Radle wrote:

You guys are awesome!!!

I just transferred my son's pass and banquet ticket back to my account.

Do you need anything else from me?

Thanks again!!!

I have refunded the ticket. Hopefully he'll be able to make it to PaizoCon 2012!

thanks
sara marie

[Marc Radle]

Sara Marie wrote:

Marc Radle wrote:

You guys are awesome!!!

I just transferred my son's pass and banquet ticket back to my account.

Do you need anything else from me?

Thanks again!!!

I have refunded the ticket. Hopefully he'll be able to make it to PaizoCon 2012!

thanks
sara marie

Thanks so much! He will be there with me next year!

I don't see the refund in my account yet but I'm guessing it takes awhile.

Thanks again!!!

[Sara Marie]

Marc Radle wrote:

I don't see the refund in my account yet but I'm guessing it takes awhile.

Thanks again!!!

It will depend on your individual bank's policies; it can be a couple hours or a couple business days. But if you don't see it appear within a day or two, please let us know!

thanks
sara marie

[Marc Radle]

I'll keep checking my account (as of a few minutes ago there's still no sign of it FYI)

Thanks again!

[Sara Marie]

Marc Radle wrote:

I'll keep checking my account (as of a few minutes ago there's still no sign of it FYI)

Thanks again!

I've emailed you the details of the refund.

thanks
sara marie