How long does it take to process a payment once you order a subscription?
Once a payment is processed, how long before you can download the PDF?
Just wondering if there is a time, as I put on in yesterday afternoon and it's not processed yet.
It's not deterministic, but in your specific case, you'll be on the tail end since you're a late addition to the party.
It's been described elsewhere in greater detail, but all you know in general as a subscriber are three things: when the first subscriptions start going out (by all the happy postings), when yours goes out (via your email), and when the last one goes out (since they usually post something in the Customer Service forum). When they send you the "hey, it's shipping" email is when you are charged and when you can access the PDF.
The span between start and finish is measured in days; I've had access to the PDF on the first day and on the last; the only thing that I can say is that the more complex your order is, the more likely you are to be later.
Moving this thread to Customer Service, where the right folks can look into it for you.
Director of Sales
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How long does it take to process a payment once you order a subscription?
Once a payment is processed, how long before you can download the PDF?
Just wondering if there is a time, as I put on in yesterday afternoon and it's not processed yet.
Gbonehead actually has a scarily astute understanding of the process up there .
The shipping estimate in your order confirmation email is usually pretty accurate, if intentionally somewhat vague.
In the next week or so, we're expecting to ship Pathfinder Roleplaying Game: Ultimate Magic (OGL) Hardcover, the next product of your subscription.
In your case, your book is already in the shipping queue and should be going out soon (thereby landing more on the "or so" side of the estimate).
Thanks,
cos