A smart store owner


Gamer Life General Discussion

Liberty's Edge

Who does what he is supposed to do. Sells both D&D and Pathfinder and refrains from commenting for or agsinst either edition and doing well. http://blackdiamondgames.blogspot.com/2011/03/selling-pathfinder-gts-presen tation.html . Now if only more store owners would follow his advice you would have less local gaming stores closing.


memorax wrote:
Who does what he is supposed to do. Sells both D&D and Pathfinder and refrains from commenting for or agsinst either edition and doing well. http://blackdiamondgames.blogspot.com/2011/03/selling-pathfinder-gts-presen tation.html . Now if only more store owners would follow his advice you would have less local gaming stores closing.

That is very true...actualy a store owner should not bad mouth any game he carries...but than again most gaming store are run by gamers who don't understand bussiness at all. The above is just one of the many symptoms of the actual problem relating to why so many gaming stores close down.


Really good blog entry! Linkified

I *especially* like THIS

-- david
Papa.DRB


Could someone please get this memo to Millennium Games in Rochester NY?

I go in there to impulse buy all the time and I only leave with new products on about 10% of visits. They have the CRB, GMG, Bv1, Bv2... that's all well and good. But I own them. I am way more apt to buy a chronicles book.

Grand Lodge

Evil Lincoln wrote:
Could someone please get this memo to Millennium Games in Rochester NY?

Um, print it out and carry it in with you on your next visit? ;-P

Sovereign Court

Did he say that Paizo will have pdfs in brick and mortar stores by the summer?

BlackDiamondGames wrote:


Paizo is trying to level that playing field both with deliveries closer to street dates and PDFs available through retailers, which they hope to get done by this Summer.

That's pretty exciting!


I saw the display and immediately thought it kind of a shame that they weren't able to nab a Rise of the Runelords set through their distributors. Otherwise, a beautiful display.

Liberty's Edge

Scott Betts wrote:
I saw the display and immediately thought it kind of a shame that they weren't able to nab a Rise of the Runelords set through their distributors. Otherwise, a beautiful display.

I think PF AP #1 is hard to come by these days, is it not? Maybe they just didn't want to show off an incomplete set. :P


Reading it I have to send a copy of it to my FLGS owner.

He has said he does not like to support Pazio because of the direct competion thing...


Papa-DRB wrote:

Really good blog entry! Linkified

I *especially* like THIS

-- david
Papa.DRB

I like the underlying principle, but the association that as a customer I'm purchasing weapons in a war is borderline insulting me.

I understand that we live in a capitalist world and that sometimes competition is fierce, but it ain't a war, and I'm no soldier for any publishing company. Similarly, calling myself a victim if the company I liked goes bankrupt is a long stretch, mostly based on self-pity.

That being said, I totally agree with the "don't unilaterally support one product; offer your customers diversity and options based on multiple proven products".

'findel


Studpuffin wrote:
Scott Betts wrote:
I saw the display and immediately thought it kind of a shame that they weren't able to nab a Rise of the Runelords set through their distributors. Otherwise, a beautiful display.
I think PF AP #1 is hard to come by these days, is it not? Maybe they just didn't want to show off an incomplete set. :P

It is. A number of the adventures are no longer available through retail channels. A new copy of Burnt Offerings through Amazon.com's secondary sellers runs you $170-220.


Laurefindel wrote:
I like the underlying principle, but the association that as a customer I'm purchasing weapons in a war is borderline insulting me.

I'm pretty sure that part was a joke, and wasn't even meant to be taken as a serious metaphor.

Grand Lodge

Speak for yourself. My core rulebook has confirmed kills.


TriOmegaZero wrote:
Speak for yourself. My core rulebook has confirmed kills.

Five proud d20 kill markers notched into the spine?

Grand Lodge

Nah, stamped on the inside cover. Don't want the Chinese binding job to go any faster than it already will! ;)


I've worked on and off at the edges of the bicycle industry for over 15 years, and learned two things about retail:

1) Never bad-mouth ANYTHING!

That brand/shop/employee/whatever you said sucks? Next year it is going to be what keeps you in business. Also, if people think your the type who bad-mouths things, they assume you're probably bad-mouthing them behind their back.

2) Don't just go for a bigger slice of the pie, but try to create a bigger pie for all.

Ever wonder why companies like Boeing run ads on TV promoting air travel, even though customers have no clue what brand of plane they will fly when they buy their tickets? A bigger market is better for everyone.


Fergie wrote:

I've worked on and off at the edges of the bicycle industry for over 15 years, and learned two things about retail:

1) Never bad-mouth ANYTHING!

That brand/shop/employee/whatever you said sucks? Next year it is going to be what keeps you in business. Also, if people think your the type who bad-mouths things, they assume you're probably bad-mouthing them behind their back.

2) Don't just go for a bigger slice of the pie, but try to create a bigger pie for all.

Ever wonder why companies like Boeing run ads on TV promoting air travel, even though customers have no clue what brand of plane they will fly when they buy their tickets? A bigger market is better for everyone.

DAHON FOREVER! JACK D7 MODIFIED- HAYAIKAZE-KAI!!!!!!!!!!

Liberty's Edge

Unless I ask for feedback I really do not want to hear soneone criticize or comment on my purchase. Espcially the store owner. It tends to remove any interest I had in the product. When I do ask for information I tend to want nore than "buy this product! It's the greatest thing since sliced bread! type of sales pitch. I want to know both the good and bad parts of an rpg. If your unable or not professional enough to put your dislike of an rpg aside to gine me a good description of both I take my money elsewhere.


memorax wrote:
Who does what he is supposed to do. Sells both D&D and Pathfinder and refrains from commenting for or agsinst either edition and doing well. http://blackdiamondgames.blogspot.com/2011/03/selling-pathfinder-gts-presen tation.html . Now if only more store owners would follow his advice you would have less local gaming stores closing.

Very smart.

In the world of retail, the Edition War is checked at the door. :) 4e may be badly done, and Paizo may have been blessed by jumping ship; but no store owner has the right to sell his loyalty and stay in business for a long time.


John Kretzer wrote:


That is very true...actualy a store owner should not bad mouth any game he carries...

Exactly. Really bad idea...

John Kretzer wrote:


but than again most gaming store are run by gamers who don't understand bussiness at all.

Anyway, just as much as the shop owner and clerk must realise that he can't be a gamer when it comes to bad feelings towards a game, he must realise that the customers are gamers. With all the good and bad that comes with it.

And one of the things that comes with that is that if you take a stance in the edition war, you'll become an enemy to many of them. Even if they themselves might not be active in the wars, they will probably take it personally when you call their favourite game names.

And that means they will no longer come to your shop. For anything. Why support some tosser who calls your favourite game crap? Amazon doesn't do that, and their prices are usually better. As is their selection. Many will support those quaint, old-fashioned retail stores because they offer something the online stores can't. But when that something is condescension, the choice becomes really, really easy.

John Kretzer wrote:
The above is just one of the many symptoms of the actual problem relating to why so many gaming stores close down.

Exactly. Bad economy or not, stiff competition by online stores or not, ineptitude will fail.


Laurefindel wrote:
Papa-DRB wrote:

Really good blog entry! Linkified

I *especially* like THIS

-- david
Papa.DRB

I like the underlying principle, but the association that as a customer I'm purchasing weapons in a war is borderline insulting me.

Taking things too literally maybe? It was a metaphor. He managed to both use one of these and refer to something that is a reality in the whole D&D/Pathfinder discussion.

I'd say he killed both birds with one stone, but then you'd sic PETA on him! ;-P

The Exchange

Pathfinder Adventure Path, Lost Omens, Rulebook Subscriber
Evil Lincoln wrote:

Could someone please get this memo to Millennium Games in Rochester NY?

I go in there to impulse buy all the time and I only leave with new products on about 10% of visits. They have the CRB, GMG, Bv1, Bv2... that's all well and good. But I own them. I am way more apt to buy a chronicles book.

They're actually carrying more Pathfinder products now than before they moved, and better placed. But they're not going to carry full lines of either Pathfinder OR D&D at this point because those are now a really small part of their business (compared to box games like Ticket To Ride, CCGs, mini battle games like Warhammer, and the computer gaming rooms).

About the best you could hope for is a dedicated spinny rack in addition to the Pathfinder shelf.

Grand Lodge

Black Diamond Games is my Lodge and I'm very proud to call it my base of operations for Society play in the Bay Area! Gary is a pioneer in the retail game, thriving while other stores close shop. Paizo recognizes him for this an set him up at GAMA to teach other retailers his philosophies and techniques.

"Be an arms dealer, not a cheer-leader!"

@Scott Betts: The RotRL set was purchased recently...

@Laurefindel: There are many real things in life to be insulted by, this isn't one. I recommend you get the 'Thick Skin' feat next time you level.

+++++

I preferred Beta-Max, but VHS won.
I chose the Sega Saturn and the Sony Playstation kicked its ass.
HD-DVD over BluRay. Sh!t, I lost another one!

It is a good feeling to finally pick the winning side!
Good thing Sony doesn't make RPGs.

~@~


Azmyth wrote:


@Laurefindel: There are many real things in life to be insulted by, this isn't one. I recommend you get the 'Thick Skin' feat next time you level.

Oh don't worry about my blood pressure, I'm actually a quite relaxed person.

But I'm also a pacifist (I know, a rare sight in this hobby) and I find this mania that people have to see wars everywhere and treating everyone a soldiers in one camp or another a huge step backwards, socially speaking.

I guess I was more disappointed than anything, thinking "at last someone got finally got rid of this stupid "edition are at war" thing but, no, never mind..."

'findel


Azmyth wrote:
@Scott Betts: The RotRL set was purchased recently...

Smart customer.

Azmyth wrote:
It is a good feeling to finally pick the winning side!

Both sides of the edition war won. You couldn't have gone wrong!


delabarre wrote:
Evil Lincoln wrote:

Could someone please get this memo to Millennium Games in Rochester NY?

I go in there to impulse buy all the time and I only leave with new products on about 10% of visits. They have the CRB, GMG, Bv1, Bv2... that's all well and good. But I own them. I am way more apt to buy a chronicles book.

They're actually carrying more Pathfinder products now than before they moved, and better placed. But they're not going to carry full lines of either Pathfinder OR D&D at this point because those are now a really small part of their business (compared to box games like Ticket To Ride, CCGs, mini battle games like Warhammer, and the computer gaming rooms).

About the best you could hope for is a dedicated spinny rack in addition to the Pathfinder shelf.

Really? I could have sworn I saw more before the move.

Maybe good sales and bad timing are conspiring to give me the wrong impression.

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