Order 1621467

[Steve Geddes]

Hi Paizo - could you please ship this as soon as possible without waiting for any preorders or backorders?

By listing Psionics Unleashed to 'ship with future subscription' I assumed you'd put one aside for me when the batch came in in January or whenever it was. Now my subscription has arrived, you're out of stock (though I'm sure I had it preordered when you had some in stock). It seems I have to cross my fingers and hope it will be in stock when a subscription shipment falls due, which isn't what I was expecting.

If I have any non-Paizo items on preorder or backorder (in my sidecart or in any pending order) I'd like you to cancel them please. I don't understand how your system works and it's frustrating me rather than helping.

Thanks
Steve

[Sara Marie]

Steve Geddes wrote:

Hi Paizo - could you please ship this as soon as possible without waiting for any preorders or backorders?

By listing Psionics Unleashed to 'ship with future subscription' I assumed you'd put one aside for me when the batch came in in January or whenever it was. Now my subscription has arrived, you're out of stock (though I'm sure I had it preordered when you had some in stock). It seems I have to cross my fingers and hope it will be in stock when a subscription shipment falls due, which isn't what I was expecting.

If I have any non-Paizo items on preorder or backorder (in my sidecart or in any pending order) I'd like you to cancel them please. I don't understand how your system works and it's frustrating me rather than helping.

Thanks
Steve

All your items are ready to go. Psionics Unleashed is on backorder for people who order it now because all the copies we have on hand are currently spoken for.

Your order will ship out on time and won't be waiting on anything :)

As per your request, I've cancelled the preorder for 1 on 1 Adventures #15: Cipactli's Maw (PFRPG) Print Edition from your sidecart.

thanks
sara marie

[Sara Marie]

I will also bring this up at our customer service meeting, because I get this type of question somewhat often and it seems that we could word the confirmation emails a little bit more clearly.

[Steve Geddes]

Sara Marie wrote:

I will also bring this up at our customer service meeting, because I get this type of question somewhat often and it seems that we could word the confirmation emails a little bit more clearly.

Thanks for that - it certainly confused me. I'm glad to hear it works the way I originally thought it did.

Cheers
Steve

[Steve Geddes]

Should I be concerned that this is still pending?

[Cosmo]

Steve Geddes wrote:

Should I be concerned that this is still pending?

It appears that there was a little delay in getting one of the items, the "BattleBox: 4th Edition", but this item should be showing up from distribution soon and we will get your order boxed up and shipped out shortly thereafter. If you still haven't heard anything by the end of the week, let me know and I will check again.

Thanks,
cos

[Steve Geddes]

Cosmo wrote:

Steve Geddes wrote:

Should I be concerned that this is still pending?

It appears that there was a little delay in getting one of the items, the "BattleBox: 4th Edition", but this item should be showing up from distribution soon and we will get your order boxed up and shipped out shortly thereafter. If you still haven't heard anything by the end of the week, let me know and I will check again.

Thanks,
cos

Cheers - just got my shipping notice so consider my happiness successfully induced.

Thanks

[Cosmo]

Steve Geddes wrote:

Cheers - just got my shipping notice so consider my happiness successfully induced.

Thanks

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