Order # 1572736


Customer Service


Hi, please dont add the products of this month to this order....

I want to pay Order Order #1572736 with the following (december and january orders):

1 x Pathfinder Roleplaying Game: Bestiary 2 (OGL) Hardcover @ 33.99 = $33.99
1 x Pathfinder Adventure Path #40: Vaults of Madness (Serpent's Skull 4 of 6) (PFRPG) Print Edition @ 13.99 = $13.99
1 x Pathfinder Adventure Path #41: The Thousand Fangs Below (Serpent's Skull 5 of 6) (PFRPG) Print Edition @ 13.99 = $13.99
1 x Pathfinder Campaign Setting: Book of the Damned -- Volume 2: Lords of Chaos (PFRPG) Print Edition @ 16.99 = $16.99
1 x Pathfinder Campaign Setting: Lost Cities of Golarion (PFRPG) Print Edition @ 16.99 = $16.99
1 x Pathfinder Campaign Setting: Serpent's Skull Poster Map Folio Print Edition @ 13.59 = $13.59
1 x Pathfinder Player Companion: Halflings of Golarion (PFRPG) Print Edition @ 9.34 = $9.34
1 x Pathfinder Module: The Godsmouth Heresy (PFRPG) Print Edition @ 11.89 = $11.89

And pay apart the order of Febrary

1 x Pathfinder Tales: Plague of Shadows Print Edition @ 8.49 = $8.49
1 x Pathfinder Adventure Path #42: Sanctum of the Serpent God (Serpent's Skull 6 of 6) (PFRPG) Print Edition @ 13.99 = $13.99
1 x Pathfinder Campaign Setting: Inner Sea Poster Map Folio @ 16.99 = $16.99
1 x Pathfinder Module: Cult of the Ebon Destroyers (PFRPG) Print Edition @ 11.89 = $11.89

Thanks

Contributor

I need a bit of clarification before I can proceed - do you want to split this order into two separate orders, with the February order shipping at a later time? I have suspended your order until we hear from you.


Yes, split in two..

One order with december and january
Other order with febrary..

Proceed with december and january now.
And if you can, the next week proceed with febrary.

I hope you understand. Thanks

Contributor

I have split your order into two. The December/January items are on order #1572736, while your February items are on order #1622516. Order #1622516 has been suspended until February 15th. I have sent you updated confirmation emails on these orders. Please let me know if there's anything else I can do for you.


Ok, thanks..

Now the order #1572736 is pending, that means is ok, isn't?.

Contributor

Bowesley wrote:

Ok, thanks..

Now the order #1572736 is pending, that means is ok, isn't?.

Yes - all looks good on our end right now.


I think you charge two times order #1622516 with two different cards...

I have
08-02-2011 XXXX XXXX XXXX 7792 PAIZO PUBLISHING -34,03 EUR and

09-02-2011 XXXX XXXX XXXX 5811 PAIZO PUBLISHING -33,83 EUR

Becusa the other is more expensaive, around $150

Please chek it.

Thanks

Paizo Employee Director of Sales

Bowesley wrote:

I think you charge two times order #1622516 with two different cards...

I have
08-02-2011 XXXX XXXX XXXX 7792 PAIZO PUBLISHING -34,03 EUR and

09-02-2011 XXXX XXXX XXXX 5811 PAIZO PUBLISHING -33,83 EUR

Becusa the other is more expensaive, around $150

Please chek it.

Thanks

What you are seeing are not charges, but authorizations. You can get more information about authorizations on the relevant FAQ entry.

What happened is that we authorized the shipment on the first card (ending in 7792), then you changed the payment method, so we authorized it again on the new payment method.

Thanks,
cos

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