Pathfinder Advantage not applying properly


Customer Service

Scarab Sages

Adventure Path Charter Subscriber; Pathfinder Maps, Starfinder Maps Subscriber

Hi there,

I placed a number of items (miniatures and a flip-mat) in my shopping cart, but when I went to the payment screen the pathfinder 15% advantage did not seem to apply properly, eg the $4.67 figure dropped to $4.24, not $3.96. Huh???

Sandra


The Pathfinder Advantage gives 15% off the retail price, not an already discounted price. It sounds like the item in question normally costs $4.99 and is currently $4.67. So the price you end up paying is $4.99 less 15%, which comes out to $4.24.

Scarab Sages

Adventure Path Charter Subscriber; Pathfinder Maps, Starfinder Maps Subscriber

Thanks, that explains it


No problem, happy I was able to help! I had a few similar moments wondering what was going on after I subscribed to the AP's. :)

Scarab Sages

Adventure Path Charter Subscriber; Pathfinder Maps, Starfinder Maps Subscriber

It's funny, I have never noticed it before....

Liberty's Edge

I believe in the past it applied to the discounted price before.

At least on all my past orders it has.

Sean


Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber
thenorthman wrote:

I believe in the past it applied to the discounted price before.

At least on all my past orders it has.

Sean

It has always been the greater of the two discounts as long as I have been a subscriber. Unless the price is actually reduced and not a percentage off.

Sczarni

Justin Franklin wrote:
thenorthman wrote:

I believe in the past it applied to the discounted price before.

At least on all my past orders it has.

Sean

It has always been the greater of the two discounts as long as I have been a subscriber. Unless the price is actually reduced and not a percentage off.

I think Justin is correct.... if there's a % off discount, it will take the higher of the two. If its a fixed sale price, it will do both. I'm guessing that the % off prices are usually paizo clearing out their warehouse, so taking the additional 15% would put them at a loss, where the fixed price is a discount on the distributor level, so they can still take the 15% off and make some profit.

Scarab Sages

Adventure Path Charter Subscriber; Pathfinder Maps, Starfinder Maps Subscriber

I am now confused. I am buying Reaper figures, so there is a retail price and then an 'our' price on the website. The 15% seems to come off the retail price not the 'our' price. Which one should it use for the calculation??


Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber
sanwah68 wrote:
I am now confused. I am buying Reaper figures, so there is a retail price and then an 'our' price on the website. The 15% seems to come off the retail price not the 'our' price. Which one should it use for the calculation??

It comes off the 'retail price'. If the 15% off the 'retail price' is cheaper then the 'our price' you pay that. Otherwise you pay the 'our price'.

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