Purchased some products and


Customer Service

Lantern Lodge

I have purchased from local gaming store to support them, is there a pdf copy of the books I purchased included with the books? or are those only available through purchase on Paizo?


Actually, the free PDF copy comes only with a subscription from Paizo (that is, you agree to buy the book when it first comes out and get the PDF for free). Any other book you purchase without a subscription, you have to purchase the PDF separately, no matter where you buy it.

Lantern Lodge

So, even though I dropped 50 on the corebook I still have to pay another 10 for the pdf... that sucks, dont get me wrong its cool that the pdfs are available, but kinda crappy that they don't come with the purchase of the book.


Do you know about the PRD? All the rules are online for free, so you might be able to avoid needing the PDF at all. Personally, I never use my PDF because it takes forever to load; the PRD is always handy when you're online.

The Exchange

Or... d20pfsrd.com! :)

Shadow Lodge

Pathfinder Rulebook Subscriber
d20pfsrd.com wrote:
Or... d20pfsrd.com! :)

+1

everything in the PRD plus fan content to boot. You can't beat it.


Tordek Rumnaheim wrote:
d20pfsrd.com wrote:
Or... d20pfsrd.com! :)

+1

everything in the PRD plus fan content to boot. You can't beat it.

Then what am I supposed to do with this certified beating stick?

Shadow Lodge

Pathfinder Rulebook Subscriber
see wrote:
Tordek Rumnaheim wrote:
d20pfsrd.com wrote:
Or... d20pfsrd.com! :)

+1

everything in the PRD plus fan content to boot. You can't beat it.

Then what am I supposed to do with this certified beating stick?

Take it to the play test thread - there are plenty of dead horses available there.

Sovereign Court

Carl Harris wrote:
So, even though I dropped 50 on the corebook I still have to pay another 10 for the pdf... that sucks, dont get me wrong its cool that the pdfs are available, but kinda crappy that they don't come with the purchase of the book.

I own hundreds of books, including many rpg books.

None of them came with a free pdf. Not a single one.

Subscribers get free pdfs as a massive perk for being a subscriber. This is a cool extra that you don't get with most other subscriptions (New Scientist, which a friend of mine subscribes to, does not give free pdfs, nor does the newspaper I subscribe to and buy everyday).

I find it odd that you would complain that Paizo offer a cool extra to their regular customers.

I also find it disappointing that you felt the need to express yourself with such vulgar language.


Carl Harris wrote:
So, even though I dropped 50 on the corebook I still have to pay another 10 for the pdf... that sucks, dont get me wrong its cool that the pdfs are available, but kinda crappy that they don't come with the purchase of the book.

Paizo does offer free PDFs with the purchase of a book. All you have to do is set up a subscription (which you can even suspend for books you don't want). Basically, that way Paizo knows you bought the book. Buying at your FLGS there's no way to prove you did. And buying a single book online from Paizo, yes they could do it but the PDFs are an incentive for regular purchase.

Who else in the RPG industry offers as much as Paizo does?


see wrote:
Tordek Rumnaheim wrote:
d20pfsrd.com wrote:
Or... d20pfsrd.com! :)

+1

everything in the PRD plus fan content to boot. You can't beat it.

Then what am I supposed to do with this certified beating stick?

I hear a new extra extended edition of Avatar is being released in November.

Dark Archive

GeraintElberion wrote:
Carl Harris wrote:
So, even though I dropped 50 on the corebook I still have to pay another 10 for the pdf... that sucks, dont get me wrong its cool that the pdfs are available, but kinda crappy that they don't come with the purchase of the book.

I own hundreds of books, including many rpg books.

None of them came with a free pdf. Not a single one.

Ptolus had a nice CD-ROM with a bunch of PDF files (including Chaositech and The Night of Dissolution, IIRC).

A number of products from Necromancer Games had a codeword that could be used to download web supplements.

But yeah, Paizo subscribers get the best treatment overall, as the associated PDF downloads have the added benefit of occasional updates deemed necessary, and there isn't actually a proper comparison for that as the above examples are specific one-shot products or just a limited part of the printed version.


Anguish wrote:
Paizo does offer free PDFs with the purchase of a book. All you have to do is set up a subscription (which you can even suspend for books you don't want).

When you suspend an account, unless the Paizo policy has changed, you're still expected to buy the products that come out during the suspension period. Suspending an account is more for situations where you won't have the money to cover the shipment when it would normally go out, but you do plan to buy and need some time. If you want to skip a product in the subscription, you do need to cancel the subscription.

Subscriptions are used by Paizo to gauge how many of a product they'll need to print. While subscriptions can be canceled, it's much more likely that they'll end in a sale than a cancellation, so subscriptions provide a level of predictability that point-of-sale purchases don't. Thus Paizo offers included PDFs of subscription-purchased books as an incentive for people to subscribe.

Allowing people to skip products in the subscription as a matter of course would undermine the use of the subscription as a gauge for print runs.

Paizo Employee Director of Sales

Umm... What everyone else said. :)

Specifically:

Joana wrote:
Actually, the free PDF copy comes only with a subscription from Paizo (that is, you agree to buy the book when it first comes out and get the PDF for free). Any other book you purchase without a subscription, you have to purchase the PDF separately, no matter where you buy it.
Joana wrote:
Do you know about the PRD? All the rules are online for free, so you might be able to avoid needing the PDF at all. Personally, I never use my PDF because it takes forever to load; the PRD is always handy when you're online.
d20pfsrd.com wrote:
Or... d20pfsrd.com! :)
Wolf Munroe wrote:

When you suspend an account, unless the Paizo policy has changed, you're still expected to buy the products that come out during the suspension period. Suspending an account is more for situations where you won't have the money to cover the shipment when it would normally go out, but you do plan to buy and need some time. If you want to skip a product in the subscription, you do need to cancel the subscription.

Subscriptions are used by Paizo to gauge how many of a product they'll need to print. While subscriptions can be canceled, it's much more likely that they'll end in a sale than a cancellation, so subscriptions provide a level of predictability that point-of-sale purchases don't. Thus Paizo offers included PDFs of subscription-purchased books as an incentive for people to subscribe.

Allowing people to skip products in the subscription as a matter of course would undermine the use of the subscription as a gauge for print runs.

My work here is done before I ever arrive! You guys are awesome!

By the way, I have this fence that needs a good whitewashing. I normally would keep all the fun myself, but I suppose I could let you help... ;)

Thanks,
cos

Sovereign Court

Cosmo wrote:


By the way, I have this fence that needs a good whitewashing. I normally would keep all the fun myself, but I suppose I could let...

Cosmo,

Wow! You're right, that would be fun! Please send me a plane ticket to Seattle and I'll take a turn helping out with whitewashing the fence.

Angus

Paizo Employee Director of Sales

armac wrote:
Cosmo wrote:


By the way, I have this fence that needs a good whitewashing. I normally would keep all the fun myself, but I suppose I could let...

Cosmo,

Wow! You're right, that would be fun! Please send me a plane ticket to Seattle and I'll take a turn helping out with whitewashing the fence.

Angus

Touché :)


golem101 wrote:

Ptolus had a nice CD-ROM with a bunch of PDF files (including Chaositech and The Night of Dissolution, IIRC).

A number of products from Necromancer Games had a codeword that could be used to download web supplements.

But yeah, Paizo subscribers get the best treatment overall, as the associated PDF downloads have the added benefit of occasional updates deemed necessary, and there isn't actually a proper comparison for that as the above examples are specific one-shot products or just a limited part of the printed version.

To be completely fair, Ptolus was a $120 book, which is hardly the standard. On top of that, while the CD included with the product included PDF's of several books, it did not include a PDF of Ptolus. If you wanted to have Ptolus on PDF as well as hardcover you had to pay extra for it.

Those that pre-ordered Ptolus did get a couple of the chapters in PDF in the lead-up to the book's release but that was as much a marketing exercise to get people to pre-order as much as anything else. I didn't buy any of the PDF's for Ptolus so I can't remember how much the cost, but they weren't exactly cheap.

Olaf the Stout

Community / Forums / Archive / Paizo / Customer Service / Purchased some products and All Messageboards
Recent threads in Customer Service