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I was horrified to find the Paizo messageboards were down - and crashing when they were up and acessible. I actually had to spend my time joining youtube and starting a blog...I did one worse dingo, I was actually forced to go outside and enjoy the sunshine and spend time with my loved ones!
Aaaargh! The Light! Oh God I'm Melting!
I also did a lot of house cleaning.
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I was horrified to find the Paizo messageboards were down - and crashing when they were up and acessible. I actually had to spend my time joining youtube and starting a blog...I did one worse dingo, I was actually forced to go outside and enjoy the sunshine and spend time with my loved ones!
Such horrors should not be inflicted upon others!!!
Yeah, I found the site to be extremely buggy this weekend.
For the love of god, could someone fix the website already?
It's been like this for me, here in the central US, for days. Thirty seconds to a minute for a link to respond, then an error/"not avaialable" page a lot of the time.
I appreciate and am in the same boat as the rest of y'all (we were supposed to finish a combat in pbp before our GM went on vacation and that didn't happen), but guys, really, think about it:
- IIRC, they don't staff their offices on weekends, usually
- It is, as I type this, 8:20 AM on a Monday morning where they are. Their offices probably aren't even open yet.
- They just got back from GenCon a week ago.
- They have said they are working on it and will do an overhaul as soon as they can.
I don't count "as soon as they can" as "at 4:00 AM on Sunday/Monday." I don't think that's a fair expectation.
I'm sure they are aware of the problem or will be soon enough. Three threads with "the boards are down and the sky is falling!" is not however probably going to remedy the situation.
Although I realize it probably does make you feel better. But consider the poor servers. ;)
- IIRC, they don't staff their offices on weekends, usually
- It is, as I type this, 8:20 AM on a Monday morning where they are. Their offices probably aren't even open yet.
- They just got back from GenCon a week ago.
- They have said they are working on it and will do an overhaul as soon as they can.I don't count "as soon as they can" as "at 4:00 AM on Sunday/Monday." I don't think that's a fair expectation.
I'm sure they are aware of the problem or will be soon enough. Three threads with "the boards are down and the sky is falling!" is not however probably going to remedy the situation.
Although I realize it probably does make you feel better. But consider the poor servers. ;)
That's not really the main problem. Flaky message-boards are bad, but really bad are all the lost sales because their shop is equally slow or non-functional.... and with amazon a single click away, lightning-fast as always, you would really think they would invest something into their server infrastructure...
That's not really the main problem. Flaky message-boards are bad, but really bad are all the lost sales because their shop is equally slow or non-functional.... and with amazon a single click away, lightning-fast as always, you would really think they would invest something into their server infrastructure...
- IIRC, they don't staff their offices on weekends, usually
- It is, as I type this, 8:20 AM on a Monday morning where they are. Their offices probably aren't even open yet.
- They just got back from GenCon a week ago.
- They have said they are working on it and will do an overhaul as soon as they can.I don't count "as soon as they can" as "at 4:00 AM on Sunday/Monday." I don't think that's a fair expectation.
I'm sure they are aware of the problem or will be soon enough. Three threads with "the boards are down and the sky is falling!" is not however probably going to remedy the situation.
Although I realize it probably does make you feel better. But consider the poor servers. ;)
And if Paizo had the staff and funding Amazon has, everything would be hunky dorey. And if I had a million dollars, I would buy you a green dress.
I mean, you absolutely have a point, but you're comparing apples to blueberries. And I'm sure they're also well aware of the problems there. I don't think what you're saying hasn't occurred to them.
Also, I don't see anyone complaining they can't buy anything here (I may have perhaps missed it, in which case I apologize). I see people complaining they can't keep up with their pbps. That has little effect on sales.
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That's not really the main problem. Flaky message-boards are bad, but really bad are all the lost sales because their shop is equally slow or non-functional.... and with amazon a single click away, lightning-fast as always, you would really think they would invest something into their server infrastructure...
- IIRC, they don't staff their offices on weekends, usually
- It is, as I type this, 8:20 AM on a Monday morning where they are. Their offices probably aren't even open yet.
- They just got back from GenCon a week ago.
- They have said they are working on it and will do an overhaul as soon as they can.I don't count "as soon as they can" as "at 4:00 AM on Sunday/Monday." I don't think that's a fair expectation.
I'm sure they are aware of the problem or will be soon enough. Three threads with "the boards are down and the sky is falling!" is not however probably going to remedy the situation.
Although I realize it probably does make you feel better. But consider the poor servers. ;)
And if Paizo had the staff and funding Amazon has, everything would be hunky dorey. And if I had a million dollars, I would buy you a green dress.
I mean, you absolutely have a point, but you're comparing apples to blueberries. And I'm sure they're also well aware of the problems there. I don't think what you're saying hasn't occurred to them.
Also, I don't see anyone complaining they can't buy anything here (I may have perhaps missed it, in which case I apologize). I see people complaining they can't keep up with their pbps. That has little effect on sales.
Hey DeathQuaker, we're just lashing out because we miss our forum, and we need our PbP fix :P, no need to get holier-than-thou.
Hmm I disagree with your last point though. I bought the APG specifically because I have a bunch of PbP characters who are using the new classes,
Hey DeathQuaker, we're just lashing out because we miss our forum, and we need our PbP fix :P, no need to get holier-than-thou.
I am sincerely sorry if I seemed "holier-than-thou." I am not holier than anyone. I'm just asking folks to take a different POV here. Like I said, I'm in the same boat as you folks and I was just as frustrated.
I do have a tendency to jump to other people's defense when I think they're being unfairly maligned (and I know in its own way, "white knighting" can be annoying). It's one thing to be frustrated because something's not working. It's another to be frustrated because you think someone should be up at 3 AM on a weekend fixing the problem, which is the sense I was getting here. In other words, I was getting a "more-entitled-than-thou" sense from the earlier posts here, and I responded.
I CAN see how you would take my posts that way, and I'd wish I'd taken more care to word them more carefully. Again, I am sorry. All I wanted to do was point out some things that I wondered if some folks didn't realize--like the time zone Paizo is in and the fact that their offices close on weekends. These are things complaining is unlikely to help, as AFAIK Paizo does not have the resources to make this any different.
Hmm I disagree with your last point though. I bought the APG specifically because I have a bunch of PbP characters who are using the new classes,
Hence why I said "little" and not "no."
It's one thing to be frustrated because something's not working. It's another to be frustrated because you think someone should be up at 3 AM on a weekend fixing the problem, which is the sense I was getting here.
That is exactly what I would expect in my office but then I work in IT. For a small company like Paizo, 4am office visits wouldn't make much sense, but having been an on-call for many years, weekend work would be a given for a critical severity issue like we saw.
Neither you nor I know if if that actually happened or not (it might have since a fix wasn't expected until a bit further into this week). However, I just had to speak up because I personally felt there was a pretty good reason for others to have the expectation that the issue should be tended to with the utmost urgency.
At any rate, I'm just glad the site is operable again. If the the killing Paizo made on Ennies is any indication, hopefully it will be financially feasible for them to beef up their tech resources...
It's one thing to be frustrated because something's not working. It's another to be frustrated because you think someone should be up at 3 AM on a weekend fixing the problem, which is the sense I was getting here.That is exactly what I would expect in my office but then I work in IT. For a small company like Paizo, 4am office visits wouldn't make much sense, but having been an on-call for many years, weekend work would be a given for a critical severity issue like we saw.
Neither you nor I know if if that actually happened or not (it might have since a fix wasn't expected until a bit further into this week). However, I just had to speak up because I personally felt there was a pretty good reason for others to have the expectation that the issue should be tended to with the utmost urgency.
At any rate, I'm just glad the site is operable again. If the the killing Paizo made on Ennies is any indication, hopefully it will be financially feasible for them to beef up their tech resources...
Fair enough. I don't have those expectations, but I'm not an IT worker.
I do have friends who are, and I feel sorry for them when they get called for an emergency which takes them away from their homes and families... I can understand that need for doctors and nurses and police officers and the like, less so for technicians, but that's just me. I do realize we rely on computers in many ways integral to the function of our society and there are cases where they must be fixed immediately (hospital, police, and government servers, for a small example), but I wouldn't count Paizo on that priority list myself, personally. I still understand where you're coming from, and see why you'd expect a faster response.I was reading through Gary Teter's posts and found he did say Friday that the issue would be fixed "early next week"--and well, as of Tuesday (today), it does seem to be working much better, as you say. That bodes well.