With Great Regret...


Customer Service

Liberty's Edge

...I must ask that my Pathfinder Companion, Pathfinder Module and Pathfinder Chronicles subscriptions be suspended until after GenCon.

:(

Too much good stuff, too fast, and with too little free cash just now...

(I'm aware I will have to manually resubscribe after GenCon - I'm just promising to actually do so.)

Paizo Employee Director of Sales

Shisumo wrote:

...I must ask that my Pathfinder Companion, Pathfinder Module and Pathfinder Chronicles subscriptions be suspended until after GenCon.

:(

Too much good stuff, too fast, and with too little free cash just now...

(I'm aware I will have to manually resubscribe after GenCon - I'm just promising to actually do so.)

Per your request, I have suspended your Player Companion, Modules, and Campaign Setting (which is the new name of Chronicles) subscriptions.

A subscription suspension is for a subscriber to put their subscriptions on hold temporarily. We prefer that the suspensions not go on for much more than 30 days.

When you are ready to resume your subscriptions, please notify Paizo Customer Service (vie email, messageboard, or phone) to reactivate your subscriptions. You will be responsible for purchasing the missed volumes on your next subscription shipment. As with any subscription shipment, you will get the free PDF of each item when that item ships.

The main difference between suspension and cancellation is that you do not skip the items in a suspension. If you are looking to skip a particular item in a subscription, then cancellation is the way to go.

However, since it seems that you intend to restart your subs after Gen Con, I've just suspended them so you can pick up any missed volumes with the subscriber benefit. Furthermore, you can put off deciding whether to cancel or suspend your subs until you are ready to start up again. Let me know then whether you want to get the missed volumes, or just cancel and restart with the current.

Thanks,
cos

Liberty's Edge

Okay, it wasn't exactly 30 days, but I would like to unsuspend all my subscriptions. Laissez le bons livres rouler!

(And thanks!)

Paizo Employee Director of Sales

Shisumo wrote:

Okay, it wasn't exactly 30 days, but I would like to unsuspend all my subscriptions. Laissez le bons livres rouler!

(And thanks!)

I have unsuspended your subscriptions an dput all missed volumes into your sidecart to go out with your next subscription shipment. Please take a moment to stop by your My Subscriptions page to double check your combined shipping choice, payment method, and shipping address. This will also show you what you can expect for your next shipment.

Thanks,
cos

Liberty's Edge

Out of curiosity, is there a reason why my next order is still pending? The credit card authorization went through 12 days ago, but was then reauthorized yesterday?


Shisumo wrote:
Out of curiosity, is there a reason why my next order is still pending? The credit card authorization went through 12 days ago, but was then reauthorized yesterday?

Not an offical source.

But if I remember correctly there was a slight delay, at in getting the AP from customs. They said that the shipments should start this week.

Liberty's Edge

[gets shipment email, downloads whole mountain of PDFs, returns to messageboards]

Neeeeeeeeever mind!

Liberty's Edge

...So, my wife just lost her job.

I need to cancel all of my subscriptions except the Aventure Path until she can get things back together.

Contributor

Shisumo wrote:

...So, my wife just lost her job.

I need to cancel all of my subscriptions except the Aventure Path until she can get things back together.

Shisumo, I'm so sorry to hear that! I hope you and your wife get back to your feet quickly. I have updated your subscriptions as requested.

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