A Missing Capital A (and a Different Problem, This Time)


Customer Service


Vic Wertz, somewhere in the Advanced Player's Guide Playtest thread, wrote:

It looks like the fix we employed to improve compatibility with older versions of OS X seems to have caused problems with some versions of Adobe Reader and Adobe Acrobat. I've reverted that change for now. Folks who were having problems, go ahead and repersonalize and redownload.

We'll keep working to see if we can get a version that works for everyone (except you poor Snow Leopard/Preview folks... the Capital A problem will remain for you for a while longer...)

It was my understanding that the problem with capital "A"s was limited to Snow Leopard's Preview.

Whether using Leopard's Preview (version 4.2 (469.5)) or Adobe Reader (version 8.2.0), I miss a capital "A" on the Artume entry of the Table of Contents in my PDF version of the Guide to the River Kingdoms. That's while Artume on page 10 is exhibiting all sorts of "A"s without any problem. (Same issue whether I open the single-file or the one-file-per-chapter version.)

So my Table of Contents looks like :

Quote:

The River Kingdoms 2

Gyronna and Hanspur 9
rtume 10
Cordelon 11

I didn't see this particular problem mentioned anywhere, so I'm wondering if I'm the only one having it, or if I'm the only one reading the Table of Contents…

(By the way, I can live without this capital A, it's more of a "Hey! There might still be a problem." than anything else.)

Edit: And I just installed Adobe Reader 9.3.0 and it doesn't work better with that version.

Sczarni

I just opened my PDF and I see it as well... As that is the only 'A' missing... I'm wondering if this is a Typo and not a technical issue

Paizo Employee Chief Technical Officer

Cpt_kirstov wrote:
I just opened my PDF and I see it as well... As that is the only 'A' missing... I'm wondering if this is a Typo and not a technical issue

It does seem to be a problem with the PDF. Fortunately, the print edition doesn't have that problem.

We still haven't solved the overall compatibilty problems; hopefully we can solve this at the same time.

The Exchange RPG Superstar 2010 Top 32

Repersonalizing... downloading....unzipping...opening....

It's back! The A is back! He's come home!

FYI: Windows 7 (64 bit), Adobe Acrobat Pro 9.3.0 (full version)

Contributor, RPG Superstar 2009, RPG Superstar Judgernaut

Oh, sure. You guys dropped the "A" from my kingdom just to mess with me, didn't you? Heh. Good one. ;-)

Owner - House of Books and Games LLC

Oh sure, give the mac people back their A and steal mine.

(Translation: I just re-personalized and downloaded, but still no A)

Liberty's Edge

carborundum wrote:

Repersonalizing... downloading....unzipping...opening....

It's back! The A is back! He's come home!

FYI: Windows 7 (64 bit), Adobe Acrobat Pro 9.3.0 (full version)

Yea if people use Adobe with a Mac the issue goes away as well.

Sean


thenorthman wrote:
Yea if people use Adobe with a Mac the issue goes away as well.

Nope: even after personalizing again, I still don't see that "A" in the table of contents with Adobe Reader 8.2 on Mac OS X 10.5.8.


Fayries wrote:
thenorthman wrote:
Yea if people use Adobe with a Mac the issue goes away as well.
Nope: even after personalizing again, I still don't see that "A" in the table of contents with Adobe Reader 8.2 on Mac OS X 10.5.8.

Have you tried Adobe Reader 9.3, which appears to be the latest version available for your OS?


Adventure Path Charter Subscriber; Pathfinder Starfinder Adventure Path, Starfinder Society Subscriber

For what it's worth, I'm seeing (or is that not seeing?) the missing A with the latest Foxit reader on XP and Vista.

Owner - House of Books and Games LLC

Brian E. Harris wrote:
Have you tried Adobe Reader 9.3, which appears to be the latest version available for your OS?

Adobe 9 has nerfed some of the capabilities of 8, so I'm not planning on upgrading.

I'd say I'm confused how a fix for MacOS broke my PDFs, but I work with computers every day and, frankly, I'm surprised the PDFs work as well as they do :)

Paizo Employee Chief Technical Officer

gbonehead wrote:
Brian E. Harris wrote:
Have you tried Adobe Reader 9.3, which appears to be the latest version available for your OS?

Adobe 9 has nerfed some of the capabilities of 8, so I'm not planning on upgrading.

I'd say I'm confused how a fix for MacOS broke my PDFs, but I work with computers every day and, frankly, I'm surprised the PDFs work as well as they do :)

The current version of the PDF does *not* include the fix for older versions of OS X's Preview app. We rolled that back because it caused problems for a larger number of people. We don't yet have a version that seems to work for everyone (and why it's only an issue with this particular PDF is pretty befuddling!)

Contributor, RPG Superstar 2009, RPG Superstar Judgernaut

Vic Wertz wrote:
...(and why it's only an issue with this particular PDF is pretty befuddling!)

It's because China Mieville stole the "A" for his "A"wesome contribution? ;-)


gbonehead wrote:
Brian E. Harris wrote:
Have you tried Adobe Reader 9.3, which appears to be the latest version available for your OS?

Adobe 9 has nerfed some of the capabilities of 8, so I'm not planning on upgrading.

I'd say I'm confused how a fix for MacOS broke my PDFs, but I work with computers every day and, frankly, I'm surprised the PDFs work as well as they do :)

At risk of derailing - what changed between 8 and 9?

Sovereign Court

Brian E. Harris wrote:


At risk of derailing - what changed between 8 and 9?

The ability to copy images out of PDF?

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