davrion
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Hi, when I ordered the product below I did not realize it was a PDF. I have avoided downloading anything since I saw this. Is it too late to remove this from the order? When I searched on Monsternomicon, I used the Add to Cart from the search list and didn't see any PDF mention like I did with the Monsternomicon 2 (I didn't click the product description which does mention PDF). If I'm stuck with it, I'm stuck with it. Let me know. Thanks!
Iron Kingdoms: Monsternomicon Volume I—Denizens of the Iron Kingdoms (OGL)
http://paizo.com/search?q=monsternomicon&what=all
Cosmo
Director of Sales
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Hi, when I ordered the product below I did not realize it was a PDF. I have avoided downloading anything since I saw this. Is it too late to remove this from the order? When I searched on Monsternomicon, I used the Add to Cart from the search list and didn't see any PDF mention like I did with the Monsternomicon 2 (I didn't click the product description which does mention PDF). If I'm stuck with it, I'm stuck with it. Let me know. Thanks!
Iron Kingdoms: Monsternomicon Volume I—Denizens of the Iron Kingdoms (OGL)
http://paizo.com/search?q=monsternomicon&what=all
We normally avoid doing returns for PDFs, but I can easily see where the mistake was made. I have returned the PDF and credited the returned value towards the unshipped remainder of the order.
Thanks,
cos
davrion
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OK, thanks for removing that from the order. I got an email that said that the order was refused by my CC company:
"We are eager to ship your products, but we need your help. When we requested authorization for your order, we received a "transaction declined" message from your bank. Please contact your bank to resolve this issue. Once the issue has been resolved, please notify us so we can complete your order."
I called them, and they said that everything looks fine on their end. Is it because of the PDF being removed or is something else up?
davrion
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The printed part of the order arrived, but there were a few minor issues:
Instead of "Etherscope: Mysteries of the Occult (OGL) Print Edition", I got "Etherscope RPG (OGL) Softcover"
Also both map packs were missing:
GameMastery Map Pack: Graveyard
GameMastery Map Pack: Fortress
I placed a new order tonight (#1367243), so you can definitely piggyback on that for shipping. Let me know what you want me to do with the wrong Etherscope.
On a side note, I noticed that Expeditious Retreat Press's Advanced Adventures #12 has recently gone from preorder to discontinued? Did it already run out? Or are they only releasing it in PDF? If a print edition would be available shortly, I'd go back and add it to the new order.
Print Edition: discontinued
Add PDF: $6.00
Advanced Adventures #12: The Barrow Mound of Gravemoor (OSRIC)
Cosmo
Director of Sales
|
The printed part of the order arrived, but there were a few minor issues:
Instead of "Etherscope: Mysteries of the Occult (OGL) Print Edition", I got "Etherscope RPG (OGL) Softcover"
Also both map packs were missing:
GameMastery Map Pack: Graveyard
GameMastery Map Pack: FortressI placed a new order tonight (#1367243), so you can definitely piggyback on that for shipping. Let me know what you want me to do with the wrong Etherscope.
On a side note, I noticed that Expeditious Retreat Press's Advanced Adventures #12 has recently gone from preorder to discontinued? Did it already run out? Or are they only releasing it in PDF? If a print edition would be available shortly, I'd go back and add it to the new order.
Print Edition: discontinued
Add PDF: $6.00
Advanced Adventures #12: The Barrow Mound of Gravemoor (OSRIC)
I apologize for having missed your add-on question. It's usually better to create a new thread and link back to the original for a follow-up question, since I will not usually check a thread I consider "done".
I have put replacements in with the new order, and sent a new confirmation email. As for the Advanced Adventures #12, discontinued is discontinued. I do not have any information beyond that, or any indication that it's coming back soon.
Thanks,
cos