Adventure Path Not Arriving

[Christopher Dudley]

I haven't received the last several installments of the adventure path series that I've subscribed to.

[Cosmo]

cjdudley wrote:

I haven't received the last several installments of the adventure path series that I've subscribed to.

What was the most recent book you did receive? Please take a moment to stop by your My Subscriptions page and make sure that your address is correct.

Thanks,
cos

[Christopher Dudley]

Cosmo wrote:

What was the most recent book you did receive? Please take a moment to stop by your My Subscriptions page and make sure that your address is correct.

Thanks,
cos

OK, it says the missing volumes are "pending" but the info is up to date, so I don't see any way to say "OK, ship that."

[Cpt_kirstov]

cjdudley wrote:

OK, it says the missing volumes are "pending" but the info is up to date, so I don't see any way to say "OK, ship that."

click on "my account" and then on "payment methods" on the rigt hand side about 1/2 way down the page. Make sure your CC has the correct number/expiration date on it

[Christopher Dudley]

Cpt_kirstov wrote:

cjdudley wrote:

OK, it says the missing volumes are "pending" but the info is up to date, so I don't see any way to say "OK, ship that."

click on "my account" and then on "payment methods" on the rigt hand side about 1/2 way down the page. Make sure your CC has the correct number/expiration date on it

Yep.

[Cosmo]

cjdudley wrote:

Cosmo wrote:

What was the most recent book you did receive? Please take a moment to stop by your My Subscriptions page and make sure that your address is correct.

Thanks,
cos

OK, it says the missing volumes are "pending" but the info is up to date, so I don't see any way to say "OK, ship that."

I see that your Pathfinder #27 has shipped out to you.

Was this the pending book to which you are referring? If not, please let me know exactly what volumes you are missing and which ones you have received.

Thanks,
cos

[Christopher Dudley]

Cosmo wrote:

cjdudley wrote:

OK, it says the missing volumes are "pending" but the info is up to date, so I don't see any way to say "OK, ship that."

I see that your Pathfinder #27 has shipped out to you.

Was this the pending book to which you are referring? If not, please let me know exactly what volumes you are missing and which ones you have received.

Thanks,
cos

Yes, I received 27 the other day. The following are listed as Pending and I have not received, with order numbers:

1162343 Pathfinder Adventure Path #21: "The Jackal's Price" (Legacy of Fire 3 of 6) (OGL) Print Edition
1213526 Pathfinder Adventure Path #24: "The Final Wish" (Legacy of Fire 6 of 6) (OGL) Print Edition
1221096 Pathfinder Adventure Path #25: The Bastards of Erebus (Council of Thieves 1 of 6) (PFRPG) Print Edition (subscription copy)
Pathfinder Companion: Cheliax, Empire of Devils (PFRPG) Print Edition

[Cosmo]

cjdudley wrote:

Yes, I received 27 the other day. The following are listed as Pending and I have not received, with order numbers:

1162343 Pathfinder Adventure Path #21: "The Jackal's Price" (Legacy of Fire 3 of 6) (OGL) Print Edition
1213526 Pathfinder Adventure Path #24: "The Final Wish" (Legacy of Fire 6 of 6) (OGL) Print Edition
1221096 Pathfinder Adventure Path #25: The Bastards of Erebus (Council of Thieves 1 of 6) (PFRPG) Print Edition (subscription copy)
Pathfinder Companion: Cheliax, Empire of Devils (PFRPG) Print Edition

Ah HA!

I have moved each of these items into your sidecart, where there is a "Just ship it now" button. You can find it on your My Account page. Otherwise, these books will all go out in your next subscription shipment.

Thanks,
cos