Order #1280912 Cancellation


Customer Service


Greetings,

I'd like to request the order #1280912 be cancelled. When I placed the order I didn't realize that the extra coin sets were pre-order items, and that the starter boxes of coins would not be shipped until the pre-order coins arrived.

I'd like to place seperate orders so that I can receive the boxes while waiting for the additional coins.

I didn't see a button to do this on the My Order History page, if there is one, I apologize for the post.

Grae

Paizo Employee Director of Sales

Grae wrote:

Greetings,

I'd like to request the order #1280912 be cancelled. When I placed the order I didn't realize that the extra coin sets were pre-order items, and that the starter boxes of coins would not be shipped until the pre-order coins arrived.

I'd like to place seperate orders so that I can receive the boxes while waiting for the additional coins.

I didn't see a button to do this on the My Order History page, if there is one, I apologize for the post.

Grae

You don't have a button to do this on an existing order, but I do. :)

I have changed the order to ship separately, and sent you a new confirmation email which should reflect the changes. If you would still like to cancel the order, please let me know.

thanks,
cos


Cosmo wrote:
Grae wrote:

Greetings,

I'd like to request the order #1280912 be cancelled. When I placed the order I didn't realize that the extra coin sets were pre-order items, and that the starter boxes of coins would not be shipped until the pre-order coins arrived.

I'd like to place seperate orders so that I can receive the boxes while waiting for the additional coins.

I didn't see a button to do this on the My Order History page, if there is one, I apologize for the post.

Grae

You don't have a button to do this on an existing order, but I do. :)

I have changed the order to ship separately, and sent you a new confirmation email which should reflect the changes. If you would still like to cancel the order, please let me know.

thanks,
cos

No, thats perfect.

Thanks for the help!

Grae

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