Status Changing from Pending to Shipped?


Customer Service


Am I right in assuming that the only way Order # 1247707 is ever going to change from "Pending" to "Shipped" is for me to stop adding a new item or two to it every day?

Sczarni

Ron Darbee wrote:
Am I right in assuming that the only way Order # 1247707 is ever going to change from "Pending" to "Shipped" is for me to stop adding a new item or two to it every day?

Well, each item that you add that is not currently in their warehouse delays it a few days as alliance game distributors sends it to them... so yes

Paizo Employee Director of Sales

Cpt_kirstov wrote:
Ron Darbee wrote:
Am I right in assuming that the only way Order # 1247707 is ever going to change from "Pending" to "Shipped" is for me to stop adding a new item or two to it every day?
Well, each item that you add that is not currently in their warehouse delays it a few days as alliance game distributors sends it to them... so yes

The Captain is correct. It is feasible that you could continually add items to your order and therefore keep it "pending" indefinitely.

However, it is also possible to bring this to the attention of Paizo Customer Service (me), who can (and probably will) "hit the button" and push your order out the door as soon as possible with whatever is in and ready to go right now.

I have done this, and you can expect your shipping notification in your email sometime today.

Thanks,
cos

(PS - Just in case... hold off on adding anything else until you get that shipping notification, or it may get pushed to the back of the shipping queue again.)

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