Order #1197227


Customer Service


Pathfinder Lost Omens, Rulebook Subscriber

Hi, I just received my dead tree copy of the Bonus Bestiary. Unfortunately the packaging looks like it has been dropped in a puddle or some such. Looking at the book itself it has definitely suffered water damage, causing the pages to be warped and some sticking together. Would it be possible to get a replacement please.

Paizo Employee Director of Sales

Oni_NZ wrote:

Hi, I just received my dead tree copy of the Bonus Bestiary. Unfortunately the packaging looks like it has been dropped in a puddle or some such. Looking at the book itself it has definitely suffered water damage, causing the pages to be warped and some sticking together. Would it be possible to get a replacement please.

No problem! I will put a replacement copy in with your next subscription shipment.

Thanks,
cos


Pathfinder Lost Omens, Rulebook Subscriber
Cosmo wrote:
Oni_NZ wrote:

Hi, I just received my dead tree copy of the Bonus Bestiary. Unfortunately the packaging looks like it has been dropped in a puddle or some such. Looking at the book itself it has definitely suffered water damage, causing the pages to be warped and some sticking together. Would it be possible to get a replacement please.

No problem! I will put a replacement copy in with your next subscription shipment.

Thanks,
cos

Thanks for the prompt reply. I have to say Paizo's customer service is one of the best I've had to deal with.

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