Order #1176710 and the PA discount plus the PFRPG discount.....


Customer Service


Adventure Path Charter Subscriber

Hi there :)

I have a quick question about this order....upon checking the e-receipt for the order, it very quickly dawned on me that I seem to have had my Pathfinder Advantage applied, but then not the PFRPG discount (despite it saying quite clearly on both the webpage upon checkout as well as my confirmation email), based on the fact that I'm being charge 85% of cover price for all the items I purchased. For example, each of the Pathfinder Society PDFs is ordinarily #3.99, and I was charged $3.39 each (rather than $3.05), the Great Beyond is ordinarily $19.99 and I was charged $16.99 (rather than $15.29) etc.

It doesn't seem like any of these are pre-orders, subscription items, or any otherwise verbotten items, so is this a glitch (in which case what can I do about it?) or am I missing some painfully obvious fact and I'm just being dense? ;-)

Cheers,
Colin


I inquired about the same thing on an order I placed and was told that the PA discount didn't "stack" with the PFRPG discount by customer service. Which makes the PFRPG coupon useless to subscribers :(


Although just looking into it, I ran across this in the store blog:

"That's right! From now until the end of May, you can chop off another 10% on any single order on paizo.com. The 10% comes off your subtotal after any other discounts have been applied—including sale items and the Pathfinder Advantage—but before shipping and taxes are added. Just use the code PFRPG during checkout, and we'll do the rest. The more you purchase, the more you save!"

Dark Archive RPG Superstar 2013 Top 32

The PFRPG discount should show up as a separate line item on the receipt. Something like "Order discount: -$x.xx." It doesn't change the unit price in the order, just adds a discount line off the total.

Add up the list price of the items you bought and see if it adds up to the amount you were charged. I bet there's that 10% in there somewhere.


Adventure Path Charter Subscriber
Fatespinner wrote:

The PFRPG discount should show up as a separate line item on the receipt. Something like "Order discount: -$x.xx." It doesn't change the unit price in the order, just adds a discount line off the total.

Add up the list price of the items you bought and see if it adds up to the amount you were charged. I bet there's that 10% in there somewhere.

DOH!

You are, of course, absolutely correct sir. Thanks for pointing out what should have been glaringly obvious :)

Now if only there was a way to delete a thread.... .... ;-)

Cheers,
Colin

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