What's going on!?!?


Customer Service


On 4/3/09 I was charged my monthly subscription fee for my Pathfinder Adventure Path subscription. This posted to my account on 4/6/09. Now, 3 days later, Paizo is assessing another subscription fee to my account?!? What is this for? I should already be up-to-date. Unless you're charging me for my next issue, which isn't due until May.
Please let me know if this is a legitimate charge or if a correction needs to be made. Thank you.

DogBone
ghoff@carolina.rr.com


It should be for Pathfinder # 21 and another new goodie! I got charged too!

Edit - 3 PFs in 3 weeks. That is a new record.

Paizo Employee Director of Brand Strategy

DogBone wrote:

On 4/3/09 I was charged my monthly subscription fee for my Pathfinder Adventure Path subscription. This posted to my account on 4/6/09. Now, 3 days later, Paizo is assessing another subscription fee to my account?!? What is this for? I should already be up-to-date. Unless you're charging me for my next issue, which isn't due until May.

Please let me know if this is a legitimate charge or if a correction needs to be made. Thank you.

PF19 was supposed to be out in February but was delayed until March. PF20 was supposed to come out in March and did. PF21 was always scheduled for an April release. You haven't been charged yet, but probably will be when the book ships next week.


yoda8myhead wrote:
PF19 was supposed to be out in February but was delayed until March. PF20 was supposed to come out in March and did. PF21 was always scheduled for an April release. You haven't been charged yet, but probably will be when the book ships next week.

Oh, I thought something weird was going on. I've gotten so many Paizo books in such a short time, it'd throw anyone off...

DogBone

Paizo Employee Director of Sales

DogBone wrote:
yoda8myhead wrote:
PF19 was supposed to be out in February but was delayed until March. PF20 was supposed to come out in March and did. PF21 was always scheduled for an April release. You haven't been charged yet, but probably will be when the book ships next week.

Oh, I thought something weird was going on. I've gotten so many Paizo books in such a short time, it'd throw anyone off...

DogBone

This volume (#21) represents the release schedule for the AP books that we are (and have been) aiming at for all future books. That is to say, it is being released at the beginning of the month. This is the schedule we announced that we would be moving towards last August. The advantage of this schedule is that if/when a book gets delayed by a week or two, it will still be released in the same calendar month. Unfortunately to get ourselves onto this schedule, we had to squish a couple of books together.

Thanks,
cos

Grand Lodge

Adventure Path Charter Subscriber
Cosmo wrote:
... we had to squish a couple of books together...

What does it sound like when that happens?

-Skeld

Paizo Employee Director of Sales

Skeld wrote:
Cosmo wrote:
... we had to squish a couple of books together...

What does it sound like when that happens?

-Skeld

Disturbingly onomatopedic.


Cosmo wrote:
Disturbingly onomatopedic.

Buzz?

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