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Change to credit card info

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Pathfinder Roleplaying Game Superscriber

I was able to successfully change my subscriptions to my new card (ending in 6030), however, I was not able to delete the old card (ending in 2294) from my profile. I would click on the delete button, and nothing would happen. Can you guys delete it for me?

Also, I preordered the PFRPG Core Rules and Bestiary using the old card. Can it either be transferred to the new one (ending in 6030), or else cancel the order and notify me, I will then preorder again using the new info.

Thanks!
Paizo Employee Director of Sales
Grug Greyskin wrote:

I was able to successfully change my subscriptions to my new card (ending in 6030), however, I was not able to delete the old card (ending in 2294) from my profile. I would click on the delete button, and nothing would happen. Can you guys delete it for me?

Also, I preordered the PFRPG Core Rules and Bestiary using the old card. Can it either be transferred to the new one (ending in 6030), or else cancel the order and notify me, I will then preorder again using the new info.

Thanks!

It was the preorders that were preventing the deletion of the old card. The system won't let you delete a card that is still attached to anything as a payment method.

I have switched the payment method on your preorders and sent you a new confirmation email.

thanks,
cos
Pathfinder Roleplaying Game Superscriber
Cosmo wrote:
Grug Greyskin wrote:

I was able to successfully change my subscriptions to my new card (ending in 6030), however, I was not able to delete the old card (ending in 2294) from my profile. I would click on the delete button, and nothing would happen. Can you guys delete it for me?

Also, I preordered the PFRPG Core Rules and Bestiary using the old card. Can it either be transferred to the new one (ending in 6030), or else cancel the order and notify me, I will then preorder again using the new info.

Thanks!

It was the preorders that were preventing the deletion of the old card. The system won't let you delete a card that is still attached to anything as a payment method.

I have switched the payment method on your preorders and sent you a new confirmation email.

thanks,
cos

Perfect, Cos, thank you!

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