
Otto R. Ringus |

I ordered nine of the Clearanced d20 3.0 Character record folios.(GRR1008) Five of them arrived today.
Ok, so it is pretty clear to me what happened. Five folios and the order info sheet were in an unmarked shipping envelope inside the box. I am guessing that there is a SECOND unmarked envelope floating around the warehouse with my other four folios inside it.
Well, my campaign starts up tomorrow night after an extended holiday, and now I do not have the required number of folios to bestow upon my players as gifts. Or maybe I should just give it to the five best players? Any way you look at it the plans that I had in mind for tomorrow are dashed. Either I give no gifts, or only give out the five I have, but either way it is a less than momentous occasion, instead one of half-arsed lameness.
I sincerely hope that you will make good and find the other four folios and ship them to me. I have no doubt of it, and thank you in advance. (Not to mention the fact you should be loving to get rid of these things! Who plays 3.0 nowadays?? Besides us i mean...) Sheesh!
Incidentally this seems like a good time to bring up another of my gripes, especially since this seems to be a shipping error. What is with the stacking shipping fees? I ordered $9 in stuff and the total was $18. That is outrageous and seems to be a simplified way of calculating shipping on a per-item basis instead of a fairer system. Well, I do not think your shipping department has proven itself to be worth its inflated coasts, at least with this order.
Ticked in Kansas City
JD Barnes

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What is with the stacking shipping fees? I ordered $9 in stuff and the total was $18. That is outrageous and seems to be a simplified way of calculating shipping on a per-item basis instead of a fairer system.
Shipping is calculated by total weight and size of he box the items are shipped in, not in a per item basis. The price also depends on which shipping option you chose on check-out. I'm not a paizo employee, so I can't help with your first issue... but I thought I would help clear that up... I'll see if I can find a post from an employee that details the process better

Otto R. Ringus |

Well I should like to update this message in hopes that I can get a confirmation of my remaining four character folios being shipped. I am not trying to score a handful of these $1.00 items on the sly, the box was four folios short.
As far as my earlier fears, I managed to find a 'slightly' used folio at a local used book shop, and another player cancelled, so I had enough to go around. Whew. (By slightly used, I mean light erase marks and nearly a rolls worth of tape attaching an elven sorceress on the portrtait page:/...)
The night went well, the players appreciated the folios (which are great! I will review them) and the addition of a set of Gamemastery item cards was a huge hit. Made for a great night. I will review the 'Elements of Power' cards elsewhere.
I have nothing to add about shipping costs except that they seem high-ish, especially when trying to take advantage of clearance sales, and other cheap stuff where multiple item orders seem to spiral out of all proportion to the actual size and weight of what you are getting.
JD Barnes