Order #1085948 problem


Customer Service


Everything arrived just fine. Unfortunately the DVD doesn't work.

Paizo Employee Director of Sales

Shadowsmith wrote:
Everything arrived just fine. Unfortunately the DVD doesn't work.

I apologize for the bum disk! I will send a replacement DVD out to you right away.

Thanks,
cos


Cosmo wrote:
Shadowsmith wrote:
Everything arrived just fine. Unfortunately the DVD doesn't work.

I apologize for the bum disk! I will send a replacement DVD out to you right away.

Thanks,
cos

Cosmo,

Thanks for the replacement disk. I love Paizo's customer service.

Do I need a return code for the bad disk, or do I just send it back with the original order number?

Thanks again,
Shadowsmith

Paizo Employee Director of Sales

Shadowsmith wrote:
Cosmo wrote:
Shadowsmith wrote:
Everything arrived just fine. Unfortunately the DVD doesn't work.

I apologize for the bum disk! I will send a replacement DVD out to you right away.

Thanks,
cos

Cosmo,

Thanks for the replacement disk. I love Paizo's customer service.

Do I need a return code for the bad disk, or do I just send it back with the original order number?

Thanks again,
Shadowsmith

Please feel free to keep the disk and dispose of it however you see fit. We don't need it back.

Thanks,
cos

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