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Why don't you let me change my payment info?

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Liberty's Edge

I haven't gotten my latest Pathfinder, I checked and it turns out a credit card I got rid off months ago is still listed as my payment method. I added (again) my current card, but I still can't erase my old one. Is this going to happen again?
Also aren't I supposed to get the Panthfinder AP subscription discount?
Sczarni
Tikon2000 wrote:

I haven't gotten my latest Pathfinder, I checked and it turns out a credit card I got rid off months ago is still listed as my payment method. I added (again) my current card, but I still can't erase my old one. Is this going to happen again?

Also aren't I supposed to get the Panthfinder AP subscription discount?

I think that there is either a bug that sometimes happens when resetting payment methods, or a second place to set the AP one.... might have to wait for Cos or Alison to reset it

Scarab Sages
Pathfinder Maps Subscriber

I have had a similar problem. I wanted to change my credit card information and it would not let me.
Paizo Employee Director of Sales
Tikon2000 wrote:

I haven't gotten my latest Pathfinder, I checked and it turns out a credit card I got rid off months ago is still listed as my payment method. I added (again) my current card, but I still can't erase my old one. Is this going to happen again?

Also aren't I supposed to get the Panthfinder AP subscription discount?

There is, in fact, a bug in the payment method changing system. I have fixed the payment method on your subscription. Please take a moment and check to ensure that your subscription is configured correctly.

thanks,
cos
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