Order #1059966


Customer Service

Liberty's Edge

Hi,

I just purchased a few PDF products including-

Warriors: A Comprehensive d20 Sourcebook for Fantasy Role-Playing Games (d20) PDF

I download the 23 MB file ok however when I go to extract it I get an invalid message. The Zipped folder appears to be empty though it does have a size of 23,555 KB. I have personalised it and downloaded it twice with the same results. Any help please?

Thanks in advance.

Paizo Employee Director of Sales

Dystopia wrote:

Hi,

I just purchased a few PDF products including-

Warriors: A Comprehensive d20 Sourcebook for Fantasy Role-Playing Games (d20) PDF

I download the 23 MB file ok however when I go to extract it I get an invalid message. The Zipped folder appears to be empty though it does have a size of 23,555 KB. I have personalised it and downloaded it twice with the same results. Any help please?

Thanks in advance.

This behavior is nearly always fixed by updating your PDF reader, preferably Adobe Acrobat, and your unzipping utility.

Once you have done this, re-personalize and re-download the file. If you are still having troubles after this, please let me know.

thanks,
cos

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